Empathetic Social Support Navigator

Placements24; Benoni; Hybrid; ZAR 180,000 - 260,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Provident fund contribution

Generous paid time off

Job summary

Placements24 seeks a compassionate Social Support Coordinator to join our team in Benoni, Gauteng. You will assess client needs, develop personalized support plans, and connect individuals and families to community resources, aiming to empower and uplift local communities.

You will coordinate referrals, maintain confidential case records, and liaise with partners to ensure seamless service delivery. A strong understanding of Gauteng's social service landscape is essential.

Qualifications

• Bachelor's degree in Social Work, Psychology, or a related field.
• Experience in case management, counseling, or social support roles.
• Knowledge of local resources and support systems within Benoni and Gauteng areas.
• Excellent communication, empathy, and active listening skills.
• Strong organizational skills and attention to detail.
• Ability to work independently while also collaborating with a team.

Responsibilities

• Conduct intake assessments to understand client needs and eligibility for support services.
• Develop and implement individualized support plans tailored to each client's circumstances.
• Coordinate referrals to external agencies, such as healthcare providers, housing assistance, and employment services.
• Provide ongoing support and follow-up to clients to ensure they are receiving adequate assistance.
• Maintain accurate and confidential client records and document progress meticulously.
• Liaise with community partners and service providers to enhance collaboration and service delivery.

Skills

Communication

Empathy

Active listening

Organizational skills

Independent working

Team collaboration

Education

Bachelor's degree in Social Work, Psychology, or related field

Job description

Placements24 seeks a compassionate Social Support Coordinator to join our team in Benoni, Gauteng. You will assess client needs, develop personalized support plans, and connect individuals and families to community resources, aiming to empower and uplift local communities.

You will coordinate referrals, maintain confidential case records, and liaise with partners to ensure seamless service delivery. A strong understanding of Gauteng's social service landscape is essential.