Community Support Navigator – Hybrid

Placements24; Stellenbosch; Hybrid; ZAR 280,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Hybrid work model

Collaborative team

Community impact

Job summary

Placements24 in Stellenbosch is seeking a Social Support Facilitator to connect clients with housing, health, and welfare services. You will empower individuals by guiding them to essential resources and supporting them through complex processes with empathy and professionalism.

Responsibilities include assessing needs, assisting with applications, organizing referrals, and maintaining a local directory of services.

Qualifications

• Qualification in Social Work or related field is desirable.
• Experience in case management, social services, or community outreach.
• Knowledge of Stellenbosch social welfare resources.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple caseloads independently.
• Familiarity with client management software.

Responsibilities

• Assess client needs and inform on available social services.
• Help clients complete applications for housing, benefits, and employment.
• Refer clients to specialized agencies as needed.
• Build and maintain a database of local social services.
• Organize and lead support groups and community outreach events.
• Provide follow-up to ensure clients access and use services.

Skills

Case management

Communication

Interpersonal skills

Organization

Independent work

Software for client management

Education

Social Work or related qualification

Tools

Client management software

Job description

Placements24 in Stellenbosch is seeking a Social Support Facilitator to connect clients with housing, health, and welfare services. You will empower individuals by guiding them to essential resources and supporting them through complex processes with empathy and professionalism.

Responsibilities include assessing needs, assisting with applications, organizing referrals, and maintaining a local directory of services.