Elite Boutique Hotel Concierge & Junior House Manager

Kendrick Recruitment; Cape Town; On-site; ZAR 254,000 - 304,000; Full time

Job summary

Kendrick Recruitment is seeking a polished, proactive and guest-focused Junior House Manager / Assistant Concierge to join an elite boutique hotel in Cape Town. This role focuses on guest services, coordinating requests and delivering personalised experiences in a discreet, high-end environment.

You will support the House Manager and concierge team in overseeing daily guest services, coordinating requests, handling arrivals and departures, organising VIP experiences and maintaining high

Qualifications

• Previous experience in a luxury hotel, boutique property, private residence or high-end hospitality environment.
• Experience in guest relations, concierge services, front office or hospitality supervision would be advantageous.
• Excellent communication and interpersonal skills.
• A polished, professional and approachable manner.

Responsibilities

• Assist with daily management of guest services and the smooth running of the property.
• Provide a warm, professional and personalised welcome to guests.
• Coordinate restaurant bookings, transfers, excursions and other concierge requests.
• Anticipate guest needs and tailor services accordingly.
• Maintain strong communication with housekeeping, front office and operations.
• Assist with organising VIP arrivals and bespoke guest experiences.
• Uphold discretion, professionalism and attention to detail.

Skills

Guest relations

Concierge services

Front office

Hospitality supervision

Communication

Organisation

Job description

Kendrick Recruitment is seeking a polished, proactive and guest-focused Junior House Manager / Assistant Concierge to join an elite boutique hotel in Cape Town. This role focuses on guest services, coordinating requests and delivering personalised experiences in a discreet, high-end environment.

You will support the House Manager and concierge team in overseeing daily guest services, coordinating requests, handling arrivals and departures, organising VIP experiences and maintaining high