Junior House & Concierge Manager

HotelJobs; Cape Town; Vor Ort; ZAR 279.000 - 301.000; Vollzeit

Benefits dieser Stelle

Medical Aid

Pension

Gratuity

Transport allowance

Zusammenfassung

HotelJobs in Cape Town seeks a Junior House Manager/Assistant Concierge for a World Class 5* Boutique Hotel in Western Bay. You will work with the Head Concierge and House Management teams to deliver personalised service and coordinate bespoke experiences.

The role requires discretion, superb organisation, and proactive guest engagement while overseeing light operations and arrivals/departures. Fluent English and hospitality experience are essential.

Qualifikationen

• Formal hospitality qualification preferred.
• Minimum 3 years in a similar role in a 5 star or luxury environment.
• Strong administrative and computer literacy.

Aufgaben

• Assist guests efficiently in Front Office functions and perform admin duties.
• Support concierge with personalised service from pre-arrival to departure.
• Curate bespoke experiences and thoughtful touches for guests.
• Assist with arrivals/departures, check-ins, luggage, and special requests.
• Coordinate transportation, transfers, reservations and local experiences.
• Maintain guest profiles and itineraries in Opera PMS and systems.
• Collaborate with F&B, Housekeeping, Spa, Events, and Front Office.
• Prepare daily handovers, checklists and records.
• Support property readiness through walkthroughs and coordination.

Kenntnisse

Polished service

Front office

Guest engagement

English fluency

Attention to detail

Ausbildung

Formal Hospitality Qualification

Tools

Opera PMS

POS systems

Microsoft Word

Microsoft Excel

Outlook

Jobbeschreibung

HotelJobs in Cape Town seeks a Junior House Manager/Assistant Concierge for a World Class 5* Boutique Hotel in Western Bay. You will work with the Head Concierge and House Management teams to deliver personalised service and coordinate bespoke experiences.

The role requires discretion, superb organisation, and proactive guest engagement while overseeing light operations and arrivals/departures. Fluent English and hospitality experience are essential.