Educational Planner (Sales Agent)

Optimi Learning; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Optimi Learning in Centurion is seeking an Educational Planner who is highly motivated and target-driven. You will leverage strong communication skills to persuade clients of Optimi's value, provide guidance and exceptional service, and stay composed under pressure.

The role focuses on achieving weekly and monthly targets, managing leads through the sales funnel, and maintaining performance metrics such as calls, emails, and tickets.

Qualifications

• Must have Grade 12.
• Strong verbal and written English.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Achieve weekly and monthly targets to support business targets.
• Maintain high performance on calls, WhatsApp, emails, and tickets.
• Ensure proper use of leads through effective engagement.
• Nurture leads along the sales funnel and follow up on high-converting leads.
• Maintain balance between high- and low-value courses while aiming for revenue.
• Manage cancellations from the sales department.

Skills

Communication

Persuasion

Customer service

Composure under pressure

Education

Grade 12

Tools

Microsoft Office Suite

Job description

Optimi has an opportunity for a highly motivated and target-driven individual to join the team as an Educational Planner. You must have strong communication skills, the ability to persuade others to appreciate the value of Optimi’s products, deliver exceptional guidance and customer service, and remain composed when faced with challenges.

This position is based in Centurion.

Should you not receive a call from us within 14 days, please consider your application unsuccessful.

REQUIREMENTS

• Grade 12
• Minimum 2 years’ experience in a similar role
• Well-spoken with a strong command of English (verbal and written communication)
• Proficiency in Microsoft Office Suite

DUTIES

• Achieve weekly and monthly targets to contribute towards achieving overall business targets.
• Maintain high performance on metrics such as calls taken, time spent on a call, WhatsApp conversations, emails sent, and tickets answered.
• Ensure the proper use of leads through effective and efficient engagement.
• Nurture leads along the sales funnel and follow up on high-converting leads.
• Maintain a reasonable spread between high-value and low-value courses and aim for average contracted revenue.
• Manage cancellations from the sales department.