Ecommerce Growth Leader: Build a New Division

Tumaini Consulting; Johannesburg; On-site; ZAR 1,500,000 - 3,000,000; Full time

Job summary

Tumaini Consulting is seeking an ambitious leader to build a new eCommerce division from the ground up, shaping strategy and driving growth in Johannesburg.

You will combine commercial acumen with digital expertise, overseeing marketing, UX, platforms, and partnerships to deliver a best-in-class online customer experience and sustainable revenue.

This leadership role offers strategic influence, collaboration with executives, and the opportunity to scale a high-performing team.

Qualifications

• Relevant tertiary qualification.
• Significant experience leading eCommerce and digital growth initiatives.
• Strong commercial understanding with a proven ability to grow online revenue.
• Experience with digital marketing, customer acquisition and performance marketing.
• Strong analytical capability with experience using reporting tools and business data to drive decisions.
• Knowledge of eCommerce platforms, CRM systems and web technologies.
• Experience managing cross-functional projects and external partners.
• Excellent leadership, communication and stakeholder management skills.
• Entrepreneurial mindset with the ability to build new capabilities from the ground up.

Responsibilities

• Develop and execute the company's eCommerce strategy and long-term growth roadmap.
• Build and lead a new eCommerce division, establishing processes, systems and best practices.
• Drive online revenue growth through digital acquisition, customer retention and conversion optimisation.
• Oversee website performance, user experience and platform enhancements.
• Lead digital marketing initiatives including SEO, paid media, email marketing and customer lifecycle campaigns.
• Analyse customer behaviour, sales performance and business intelligence to guide strategic decisions.
• Collaborate with executive leadership to align digital initiatives with broader commercial objectives.
• Manage technology partners, agencies and platform vendors.
• Build and mentor a high-performing team as the division expands.

Skills

eCommerce leadership

Digital growth strategy

Commercial acumen

Digital marketing

Analytics & BI

CRM & web tech knowledge

Cross-functional project management

Stakeholder management

Entrepreneurial mindset

Education

Bachelor's degree or equivalent

Tools

CRM systems

Web technologies

eCommerce platforms

Job description

Tumaini Consulting is seeking an ambitious leader to build a new eCommerce division from the ground up, shaping strategy and driving growth in Johannesburg.

You will combine commercial acumen with digital expertise, overseeing marketing, UX, platforms, and partnerships to deliver a best-in-class online customer experience and sustainable revenue.

This leadership role offers strategic influence, collaboration with executives, and the opportunity to scale a high-performing team.