E-commerce Social Media Specialist

Placements24; Vereeniging; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work model

Employee discounts on products

Job summary

Placements24 is seeking a proactive E-commerce Social Media Specialist for a hybrid role in Vereeniging. You will manage brand presence across social platforms, craft engaging content, and interact with the online community to drive sales.

The role combines office collaboration with remote flexibility and offers opportunities for growth in digital marketing. The ideal candidate has proven social media management experience, strong Canva design and basic video editing skills, and excellent

Qualifications

• Proven experience in social media management, preferably with e-commerce brands.
• Strong content creation skills, including graphics and short videos.
• Excellent written and verbal communication with engaging copy.

Responsibilities

• Manage and maintain social media profiles across platforms (Facebook, Instagram, Twitter, Pinterest, TikTok).
• Create, curate, and schedule engaging content with graphics and video.
• Monitor channels, respond to inquiries to foster positive interactions.
• Assist in social media advertising campaigns within budgets and targets.
• Track performance metrics and contribute to engagement/reach/traffic reports.
• Stay updated on social media trends and best practices in e-commerce.

Skills

Social media management

Content creation

Graphic design

Video editing

Copywriting

Digital marketing

Communication

Tools

Canva

Analytics platforms

Job description

About the Role

Our client, a bustling online retailer, is seeking a proactive and creative E-commerce Social Media Specialist to join their dynamic team in Vereeniging . This role is instrumental in elevating our client's brand presence and driving sales through strategic social media engagement and content creation. You will be responsible for managing daily social media activities, interacting with our online community, and contributing to the development of engaging campaigns that resonate with our target audience within the e-commerce space. This hybrid role combines the collaborative energy of the office with the flexibility of remote work.

Key Responsibilities

• Manage and maintain the company's social media profiles and presence across various platforms (e.g., Facebook, Instagram, Twitter, Pinterest, TikTok).
• Create, curate, and schedule engaging and visually appealing content, including graphics, short videos, and compelling copy tailored for each platform.
• Monitor social media channels for customer inquiries, comments, and feedback, responding promptly and professionally to foster positive interactions.
• Assist in the development and execution of social media advertising campaigns, working within defined budgets and target parameters.
• Track social media performance metrics, analyze data, and contribute to reports on engagement, reach, and website traffic.
• Stay updated on the latest social media trends, platform updates, and best practices relevant to the e-commerce industry.

Requirements

• Proven experience in social media management, preferably with a focus on e-commerce brands.
• Strong content creation skills, including graphic design (e.g., Canva) and basic video editing.
• Excellent written and verbal communication skills, with a talent for crafting engaging social media copy.
• Familiarity with social media management tools and analytics platforms.
• Understanding of digital marketing principles and how social media contributes to overall marketing goals.
Ability to work effectively both independently and as part of a collaborative team.

Benefits

• Competitive salary based on experience and qualifications.
• Hybrid work model providing a balance of office and remote workdays.
• Opportunities for professional growth and skill development in digital marketing.
• Significant employee discounts on the client's e-commerce product range.
• A positive and energetic work environment within a growing company.