E-commerce Social Media Coordinator

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 89,000 - 134,000; Full time

Benefits offered by this job

Competitive entry-level salary

Hybrid work arrangement

Mentorship opportunities

Exposure to campaigns

Growth opportunities

Job summary

Placements24 is seeking an enthusiastic E-commerce Social Media Coordinator to support our digital marketing efforts from our Nelspruit office. You will help create and schedule content, engage with online communities, and assist in executing campaigns to boost brand awareness and store traffic.

Under the guidance of the Digital Marketing Manager, you will work with the marketing team to ensure a cohesive online presence, stay updated on trends, and grow your skills in a supportive environment.

Qualifications

• Experience in social media management or digital marketing support.
• Familiar with major platforms: Facebook, Instagram, TikTok, Pinterest.
• Basic content creation and image editing skills.
• Proficient with social media scheduling and analytics tools.
• Excellent written and verbal communication; strong organizational skills.

Responsibilities

• Create and curate engaging social content for posts, stories, and basic graphics.
• Schedule content according to the content calendar.
• Monitor channels, respond to comments, escalate inquiries.
• Assist with targeting and ad setup for paid campaigns.
• Track metrics and prepare performance reports.
• Stay updated on trends and best practices.
• Collaborate with the marketing team to maintain brand consistency.

Skills

Social media management

Content creation

Social media analytics

Campaign planning

Communication skills

Organizational skills

Marketing/Communications qualification

Education

Marketing/Communications qualification

Job description

About the Role

Our client is looking for an enthusiastic E-commerce Social Media Coordinator to support their digital marketing efforts from their Nelspruit office. This role involves assisting in the creation and scheduling of social media content, engaging with online communities, and supporting the execution of social media campaigns to drive brand awareness and traffic to the e-commerce store. You will work under the guidance of the Digital Marketing Manager, contributing to a cohesive online presence.

Key Responsibilities

• Assist in the creation and curation of engaging content for social media platforms, including posts, stories, and basic graphics.
• Schedule and publish social media content according to the approved content calendar.
• Monitor social media channels, respond to comments and messages, and elevate inquiries as needed.
• Support the execution of paid social media campaigns by assisting with targeting and ad setup.
• Track social media metrics and assist in preparing performance reports.
• Stay updated on social media trends and platform best practices.
• Collaborate with the marketing team to ensure brand consistency across all social media communications.

Requirements

• Previous experience in social media management or digital marketing support, ideally within e-commerce.
• Familiarity with major social media platforms (e.g., Facebook, Instagram, TikTok, Pinterest).
• Basic content creation skills (writing, simple image editing).
• Good understanding of social media scheduling and analytics tools.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Currently pursuing or holding a qualification in Marketing, Communications, or a related field.

Benefits

• Competitive entry-level salary with potential for growth.
• Opportunity to gain valuable experience in e-commerce and social media marketing.
• Supportive team environment and mentorship opportunities.
• Exposure to campaign planning and execution.
• Hybrid work arrangement offering flexibility.