E-commerce Social Media Assistant

Placements24; Vereeniging; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

On-the-job training

Mentorship

Employee discounts

E-commerce industry exposure

Dynamic team

Job summary

Placements24 in Vereeniging is seeking an energetic and organized E-commerce Social Media Assistant to join our team. This entry-level role supports content creation, community engagement, and monitoring of online activity to help grow the brand’s presence.

You will work closely with the social media manager, gain practical experience in digital marketing, and develop skills in posting, copy, basic visuals, and analytics in a fast-paced e-commerce environment.

Qualifications

• Some exposure to social media platforms and digital marketing concepts (coursework, projects, or internships).
• Strong written communication and copyediting skills.
• Basic understanding of social media etiquette and community engagement.
• Ability to follow instructions and work as part of a team.

Responsibilities

• Assist in scheduling and publishing posts across various social media platforms.
• Help create and adapt content (text, images, basic videos) for social media posts.
• Monitor social media channels for comments, messages, and relevant mentions.
• Respond to basic customer inquiries and comments on social media, escalating complex issues.
• Support the team in tracking social media engagement and follower growth.
• Assist in organizing and maintaining social media assets and content calendars.

Job description

About the Role

Our client is looking for an energetic and organized E-commerce Social Media Assistant to join their team in Vereeniging . This entry-level position will provide essential support in managing the company's social media presence, helping to create content, engage with customers, and monitor online activities. You will gain valuable experience in digital marketing and social media operations within a fast-paced e-commerce environment, working closely with the social media manager. This role is perfect for someone passionate about social media and eager to kickstart their career in the digital marketing field.

Key Responsibilities

• Assist in scheduling and publishing posts across various social media platforms.
• Help create and adapt content (text, images, basic videos) for social media posts.
• Monitor social media channels for comments, messages, and relevant mentions.
• Respond to basic customer inquiries and comments on social media, escalating complex issues.
• Support the team in tracking social media engagement and follower growth.
• Assist in organizing and maintaining social media assets and content calendars.

Requirements

• Some prior exposure to social media platforms and digital marketing concepts (e.g., through coursework, personal projects, or internships).
• Good written communication skills and attention to detail in copy.
• Basic understanding of social media etiquette and community engagement.
• Ability to follow instructions and work as part of a team.
• Basic computer proficiency and familiarity with standard office software.
• Eagerness to learn and a proactive attitude towards tasks.

Benefits

• Competitive entry-level salary.
• On-the-job training and mentorship in social media marketing.
• Opportunity to learn about the e-commerce industry.
• A supportive and dynamic team environment.
• Access to company benefits and employee discounts.