E-commerce Social Media Manager - Randburg

Placements24; Randburg; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Competitive salary package

Full-time employment

Professional development opportunities

Dynamic team environment in Randburg

Job summary

Placements24 in Randburg, Gauteng, is hiring an experienced E-commerce Social Media Manager to build and manage the brand across Instagram, Facebook, TikTok, and Twitter, driving engagement and supporting online sales from our Randburg office.

You will develop strategies, create compelling visuals and copy, manage social ad campaigns, monitor trends, report on performance, and collaborate with marketing and sales to ensure cohesive messaging.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field.
• 3+ years of experience managing social media for e-commerce brands.
• Proven ability to create engaging visuals and copy for social media.
• Experience with social media advertising platforms and tools.
• Strong understanding of social media analytics and reporting.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects.
• Experience working in Gauteng, Randburg region.

Responsibilities

• Develop and implement a robust social media strategy aligned with e-commerce goals.
• Create, schedule, and publish high-quality content across platforms (Instagram, Facebook, TikTok, Twitter).
• Manage social media ad campaigns, including budget management and optimization.
• Monitor channels for trends, conversations, and brand mentions.
• Engage with followers and manage customer service inquiries.
• Analyze performance metrics and report insights and campaign effectiveness.
• Collaborate with marketing and sales teams to ensure cohesive messaging.
• Stay updated on platform changes and best practices.
• Identify and engage with influencers and brand advocates.

Skills

Social media management

Content creation

Analytics & reporting

Paid social advertising

Communication

Independent worker

Creativity

Team collaboration

Education

Bachelor's degree in Marketing/Communications or related field

Tools

Facebook Ads Manager

Instagram Ads

TikTok Ads

Google Analytics

Job description

About the Role

Our client, a dynamic online retailer based in **Randburg, Gauteng**, is seeking an enthusiastic and experienced E-commerce Social Media Manager. This role is fundamental in building and managing our client's brand presence across various social media platforms, driving engagement, and supporting e-commerce sales. You will be responsible for developing and executing social media strategies, creating engaging content, and fostering a vibrant online community. The ideal candidate possesses a creative flair, a deep understanding of social media trends, and a proven ability to translate social engagement into tangible business results within the e-commerce sector. If you are passionate about social media marketing and eager to contribute to the success of an online business in **Randburg**, this is an exciting opportunity for you. This position requires you to be present in our client's **Randburg** office to foster close collaboration.

Key Responsibilities

• Develop and implement a robust social media strategy that aligns with e-commerce objectives.
• Create, schedule, and publish engaging and high-quality content across platforms like Instagram, Facebook, TikTok, Twitter, etc.
• Manage social media advertising campaigns, including budget management and performance optimization.
• Monitor social media channels for trends, relevant conversations, and brand mentions.
• Engage with followers, respond to comments and messages promptly, and manage online customer service inquiries.
• Analyze social media performance metrics and generate reports on key insights and campaign effectiveness.
• Collaborate with the marketing and sales teams to ensure cohesive brand messaging and promotional efforts.
• Stay updated on the latest social media platform features, algorithm changes, and best practices.
• Identify and engage with influencers and brand advocates.

Requirements

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum of 3 years of experience managing social media for e-commerce brands.
• Proven ability to create compelling content (visuals and copy) for social media.
• Experience with social media advertising platforms and tools.
• Strong understanding of social media analytics and reporting.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects effectively.
• Creative thinking and a keen eye for detail.
• Experience working within the **Gauteng** region, specifically **Randburg**.

Benefits

• Competitive salary package commensurate with experience.
• Full-time employment within a growing e-commerce company.
• Opportunity to shape the social media presence of a vibrant brand.
• Professional development and training opportunities.
• Work in a dynamic and collaborative team environment in **Randburg**.
• Be part of a company that values creativity and customer engagement.