E-commerce Sales Analyst

Placements24; Upington; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Health and retirement benefits

Professional development opportunities

Stable Upington work environment

Employee discounts

Job summary

Placements24 in Upington is seeking an E-commerce Sales Analyst to drive revenue growth by turning sales data into actionable insights. You will collect, clean, and interpret data from the e-commerce platform, CRM, and other sources to inform strategic decisions.

The role requires strong analytical skills, experience with Excel, SQL, and data visualization tools, and the ability to create dashboards that track KPIs like revenue, AOV, and CAC.

Qualifications

• Proven experience as a Sales Analyst or similar role with a focus on e-commerce data.
• Proficiency in Excel (advanced functions), SQL, and data visualization tools (Tableau/Power BI).
• Strong understanding of e-commerce metrics and KPIs.

Responsibilities

• Collect, clean, and analyze sales data from the e-commerce platform, CRM, and other sources.
• Develop and maintain sales dashboards and reports to track KPIs such as revenue, conversion rate, AOV, and CAC.
• Identify trends and opportunities in sales data to provide actionable insights to sales and marketing teams.
• Conduct deep-dive analysis on products, customer segments, or marketing campaigns to understand performance.
• Collaborate with marketing and operations to forecast sales and inventory needs.
• Present findings and recommendations to management and cross-functional teams clearly.

Tools

Excel (advanced functions)

SQL

Tableau

Power BI

Job description

About the Role

Our client is seeking a data-driven and analytical E-commerce Sales Analyst to join their team in Upington . This role is crucial for understanding sales performance, identifying trends, and providing actionable insights to drive revenue growth for their online business. You will be responsible for collecting, analyzing, and interpreting sales data from various sources to inform strategic decisions. This position offers a fantastic opportunity for a detail-oriented individual to contribute significantly to the commercial success of our client's e-commerce operations.

Key Responsibilities

• Collect, clean, and analyze sales data from the e-commerce platform, CRM, and other relevant sources.
• Develop and maintain sales dashboards and reports to track key performance indicators (KPIs) such as revenue, conversion rates, average order value, and customer acquisition cost.
• Identify trends, patterns, and opportunities in sales data to provide actionable insights and recommendations to the sales and marketing teams.
• Conduct deep-dive analysis on specific products, customer segments, or marketing campaigns to understand their performance.
• Collaborate with the marketing and operations teams to forecast sales and inventory needs.
• Present findings and recommendations to management and cross-functional teams in a clear and concise manner.

Requirements

• Proven experience as a Sales Analyst, Business Analyst, or similar role, with a strong focus on e-commerce data.
• Proficiency in data analysis tools and techniques, including Excel (advanced functions), SQL, and data visualization tools (e.g., Tableau, Power BI).
• Strong understanding of e-commerce metrics and KPIs.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Ability to interpret complex data and translate it into actionable business insights.
• Strong communication and presentation skills.

Benefits

• Competitive annual salary and potential for performance-based bonuses.
• Comprehensive health and retirement benefits.
• Opportunities for professional development and advanced training in data analytics.
• A stable and supportive work environment in Upington .
• Employee discounts on company products.