Remote E-commerce Platform Manager

Placements24; George; Ibrido; ZAR 900.000 - 1.300.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work from anywhere in SA

Competitive salary with bonuses

Opportunity to lead a key function

Generous annual leave

Descrizione del lavoro

Placements24 is seeking an experienced Remote E-commerce Platform Manager to lead the strategic development and ongoing optimization of online sales channels across South Africa. This remote-first role empowers you to drive revenue growth, improve user experience, and oversee platform performance from anywhere in SA.

You will manage roadmaps, collaborate with marketing, IT and customer service, monitor KPIs like conversion rate and AOV, and stay ahead of e-commerce trends to ensure a

Competenze

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Minimum of 6 years of experience in e-commerce management, platform development, or a similar role, with a significant focus on online sales.
• Proven track record of successfully managing and growing e-commerce platforms, demonstrating quantifiable results.
• In-depth knowledge of e-commerce platforms (Shopify, Magento, WooCommerce) and related technologies.
• Strong understanding of UX/UI principles, CRO, and SEO best practices.
• Excellent analytical skills with experience in data analysis tools (Google Analytics, Adobe Analytics).
• Exceptional project management and cross-functional collaboration skills.
• Strong communication and interpersonal skills, essential for a remote role.

Mansioni

• Oversee the day-to-day operations and strategic direction of the company's e-commerce platform(s).
• Develop and execute a roadmap for website enhancements, feature implementations, and platform upgrades to improve user experience and conversion rates.
• Collaborate closely with internal teams (marketing, IT, customer service) and external vendors to ensure seamless platform functionality and integration.
• Monitor KPIs such as conversion rates, average order value, customer acquisition cost, and customer lifetime value, and implement strategies to optimize them.
• Manage the product catalog, ensuring accurate and compelling product descriptions, imagery, and pricing.
• Conduct regular A/B testing and user research to identify opportunities for optimizing the customer journey.
• Stay abreast of emerging e-commerce trends, technologies, and best practices, and apply them to enhance the platform.
• Develop and manage the e-commerce platform budget, ensuring efficient allocation of resources.
• Troubleshoot and resolve any platform-related issues promptly.

Conoscenze

E-commerce strategy

Platform management

Remote team leadership

Data analysis

UX design

CRO

SEO

Project management

Cross-functional collaboration

Communication

Formazione

Bachelor's degree in Business, Marketing, Computer Science, or related

Strumenti

Shopify

Magento

WooCommerce

Google Analytics

Adobe Analytics

Descrizione del lavoro

About the Role

Our client is looking for an experienced and forward-thinking Remote E-commerce Platform Manager to lead the strategic development and ongoing optimization of their online sales channels. This role is entirely remote, allowing you to work from anywhere within **South Africa**. You will be responsible for overseeing the performance of our client's e-commerce website, ensuring a best-in-class user experience, and driving revenue growth through innovative strategies. This is a unique opportunity to take ownership of a critical business function and contribute significantly to the company's digital success, all while enjoying the flexibility of a remote-first work environment. The ideal candidate will possess a deep understanding of e-commerce technologies, user experience design, and data-driven decision-making. This role offers the chance to shape the future of online retail for a growing enterprise.

Key Responsibilities

• Oversee the day-to-day operations and strategic direction of the company's e-commerce platform(s).


• Develop and execute a roadmap for website enhancements, feature implementations, and platform upgrades to improve user experience and conversion rates.


• Collaborate closely with internal teams (marketing, IT, customer service) and external vendors to ensure seamless platform functionality and integration.


• Monitor key performance indicators (KPIs) such as conversion rates, average order value, customer acquisition cost, and customer lifetime value, and implement strategies to optimize them.


• Manage the product catalog, ensuring accurate and compelling product descriptions, imagery, and pricing.


• Conduct regular A/B testing and user research to identify opportunities for optimizing the customer journey.


• Stay abreast of emerging e-commerce trends, technologies, and best practices, and apply them to enhance the platform.


• Develop and manage the e-commerce platform budget, ensuring efficient allocation of resources.


• Troubleshoot and resolve any platform-related issues promptly.

Requirements

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.


• Minimum of 6 years of experience in e-commerce management, platform development, or a similar role, with a significant focus on online sales.


• Proven track record of successfully managing and growing e-commerce platforms, demonstrating quantifiable results.


• In-depth knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related technologies.


• Strong understanding of UX/UI principles, conversion rate optimization (CRO), and SEO best practices.


• Excellent analytical skills with experience in data analysis tools (e.g., Google Analytics, Adobe Analytics).


• Exceptional project management and cross-functional collaboration skills.


• Strong communication and interpersonal skills, essential for a remote role.


• Ability to work independently, manage time effectively, and thrive in a remote work setting.


• Prior experience with managing remote teams is a plus.

Benefits

• Fully remote position with the flexibility to work from anywhere in **South Africa**.


• Competitive annual salary and performance-based bonuses.


• Opportunity to lead a critical function within a growing online business.


• Generous annual leave allowance.


• Access to online learning and development resources.


• Provision of necessary equipment for remote work setup.


• Collaborative and supportive virtual team culture.