E-commerce Platform Specialist

Placements24; Mossel Bay; Hybrid; ZAR 300,000 - 600,000; Full time

Benefits offered by this job

Competitive pay

Hybrid work model

Training and certs

Health insurance

Retirement contributions

Growth opportunities

Job summary

Placements24 is seeking an E-commerce Platform Specialist to manage and optimize the Mossel Bay-based online store. You will work with IT, marketing, and operations to implement features, troubleshoot issues, and drive performance improvements.

Responsibilities include maintaining platform security, enhancing UX, and analyzing user data to inform improvements. A hybrid work setup is available to balance office and remote collaboration.

Qualifications

• Proven experience as E-commerce Platform Specialist, Webmaster, or similar role.
• Hands-on with e-commerce platforms (Shopify/Magento/WooCommerce).
• Strong understanding of UX/UI and online merchandising best practices.
• Experience with web analytics (e.g., Google Analytics) and data-driven decisions.
• Familiarity with HTML/CSS/JavaScript is beneficial for front-end tweaks.

Responsibilities

• Manage and maintain the e-commerce platform for optimal performance, uptime, and security.
• Implement new features and integrations to enhance UX and streamline operations.
• Troubleshoot platform issues and collaborate with IT and vendors.

Tools

Shopify

Magento

WooCommerce

HTML

CSS

JavaScript

Job description

About the Role

Our client is seeking a technically adept and customer-focused E-commerce Platform Specialist to join their team in Mossel Bay . You will be responsible for the day-to-day management, optimization, and ongoing development of their e-commerce platform, ensuring a seamless and efficient online shopping experience. This role requires a blend of technical understanding, problem-solving skills, and a strong grasp of user experience principles. You will work closely with the IT, marketing, and operations teams to implement new features, troubleshoot issues, and drive platform performance improvements that support our business growth objectives.

Key Responsibilities

• Manage and maintain the company's e-commerce platform, ensuring optimal performance, uptime, and security.
• Implement new features, functionalities, and integrations to enhance user experience and streamline operations.
• Troubleshoot and resolve platform-related issues, collaborating with IT support and third-party vendors as needed.
• Optimize website navigation, product categorization, search functionality, and checkout process for improved conversion rates.
• Work with the marketing team to implement promotional campaigns, A/B testing, and personalization strategies on the platform.
• Analyze platform performance data and user behavior to identify areas for improvement and provide recommendations for enhancements.

Requirements

• Proven experience as an E-commerce Platform Specialist , Webmaster, or similar role, with hands-on experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Strong understanding of website architecture, UX/UI principles, and online merchandising best practices.
• Experience with web analytics tools (e.g., Google Analytics) and interpreting data to drive decisions.
• Familiarity with HTML, CSS, and JavaScript is beneficial for front-end adjustments.
• Excellent problem-solving skills and the ability to manage technical projects effectively.
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.

Benefits

• Competitive salary and comprehensive benefits package.
• Hybrid work model combining office-based and remote work flexibility.
• Opportunities for training and professional certification in e-commerce technologies.
• Employee benefits such as health insurance and retirement contributions.
• A dynamic work environment with opportunities for growth and innovation.