E-commerce Platform Specialist

Placements24; Gauteng; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Employee discounts

Growth opportunities

Job summary

Placements24 in South Africa is seeking an E-commerce Platform Specialist to manage and optimize our online sales channels from our base in Tembisa. You will ensure smooth operation of the e-commerce site, enhance user experience, and drive sales conversions through collaborative work with marketing, IT, and customer service teams.

You will handle product listings, promotions, and site features, monitor analytics, and troubleshoot issues to maintain performance.

Qualifications

• 2+ years of experience managing an e-commerce platform.
• Proficient with PIM and CMS systems.
• Familiar with Google Analytics for performance tracking.
• Strong knowledge of online merchandising, SEO, and digital marketing.
• Excellent organizational skills for multitasking.
• Experience in the e-commerce sector preferred.

Responsibilities

• Manage day-to-day operations of the e-commerce platform, ensuring uptime.
• Update product listings with descriptions, pricing, images, and inventory.
• Implement and test new features and campaigns on the site.
• Monitor analytics to improve conversions and user experience.
• Collaborate with developers and designers to fix issues and update design.
• Oversee online orders and coordinate timely fulfillment with logistics.

Skills

E-commerce platform experience

PIM & CMS

Google Analytics

SEO & digital marketing

Organizational skills

E-commerce industry experience

Job description

About the Role

Our client is searching for a detail-oriented E-commerce Platform Specialist to manage and optimize their online sales channels. You will be instrumental in ensuring the smooth operation of the e-commerce website, enhancing user experience, and driving sales conversions. This role involves close collaboration with marketing, IT, and customer service teams to implement new features, troubleshoot issues, and maintain the integrity of the platform. If you have a passion for online retail, a knack for problem-solving, and a commitment to delivering seamless customer journeys, we encourage you to apply for this key position based in Tembisa .

Key Responsibilities

• Manage and maintain the day-to-day operations of the e-commerce platform, ensuring optimal performance and uptime.
• Upload, update, and manage product listings, including descriptions, pricing, images, and inventory levels.
• Implement and test new features, functionalities, and promotional campaigns on the e-commerce site.
• Monitor website analytics and user behavior to identify areas for improvement in conversion rates and customer experience.
• Collaborate with web developers and designers to resolve technical issues and implement design updates.
• Process and oversee online orders, ensuring accuracy and timely fulfillment in coordination with logistics.

Requirements

• 2+ years of experience managing an e-commerce platform (e.g., Shopify, WooCommerce, Magento).
• Proficiency in product information management (PIM) and content management systems (CMS).
• Familiarity with web analytics tools such as Google Analytics for performance tracking.
• Strong understanding of online merchandising, SEO best practices, and digital marketing principles.
• Excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Experience working within the e-commerce industry is highly preferred.

Benefits

• Competitive annual salary and potential for performance bonuses.
• Comprehensive health insurance and wellness programs.
• Employee discounts on company products.
• Opportunities for professional growth within a growing retail business.
• A stable and supportive work environment in Tembisa .