E-commerce Platform Manager

Placements24; Polokwane; Hybrid; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive compensation and bonus

Health insurance

Job summary

Placements24 is seeking a strategic and technically proficient E-commerce Platform Manager to oversee and elevate our online retail infrastructure in Polokwane. You will manage day-to-day operations, optimize performance, and drive feature development with cross-functional teams to deliver a seamless shopping experience.

The role blends technical leadership with business strategy in a hybrid work setting, offering opportunities to influence the digital storefront, improve UX, and ensure platform

Qualifications

• Bachelor's degree in CS, IT, or related field.
• At least 5 years managing e-commerce platforms.
• Experience with platform upgrades, integrations and CRO.
• Strong project management and hybrid work ability.

Responsibilities

• Manage full lifecycle of the e-commerce platform from development to maintenance.
• Oversee upgrades, features, and integrations with CRM/ERP.
• Monitor performance, uptime, and security; resolve issues.
• Collaborate with UX/UI and developers to optimize customer journey and conversions.
• Stay current with industry trends to propose platform enhancements.

Skills

Web technologies & API integration

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Tools

Magento

Shopify Plus

Salesforce Commerce Cloud

Job description

About the Role

Our client is seeking a strategic and technically proficient E-commerce Platform Manager to oversee and enhance their online retail infrastructure in Polokwane . This role is responsible for the day-to-day management, optimization, and evolution of the e-commerce platform, ensuring a seamless and high-performing online shopping experience. You will work closely with development teams, marketing, and operations to implement new features, troubleshoot issues, and drive platform performance. This hybrid position requires a blend of technical expertise, strategic thinking, and a deep understanding of user experience to maximize online sales and customer satisfaction. It's a crucial role for maintaining and advancing the digital storefront.

Key Responsibilities

• Manage the full lifecycle of the e-commerce platform, including development, deployment, and ongoing maintenance.
• Oversee platform upgrades, feature implementations, and integrations with other systems (e.g., CRM, ERP).
• Monitor platform performance, uptime, and security, implementing solutions to address any issues.
• Collaborate with UX/UI designers and developers to optimize the customer journey and conversion rates.
• Stay abreast of industry trends and emerging technologies to recommend platform enhancements.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience managing e-commerce platforms (e.g., Magento, Shopify Plus, Salesforce Commerce Cloud).
• Strong understanding of web technologies, APIs, and system integrations.
• Experience with A/B testing, analytics, and conversion rate optimization (CRO).
• Excellent project management and communication skills, comfortable in a hybrid work setting.

Benefits

• Competitive executive-level salary and bonus structure.
• Hybrid work arrangement offering a mix of remote and in-office work.
• Significant influence on the company's digital strategy and platform development.
• Comprehensive health, dental, and vision insurance plans.
• Generous vacation policy and opportunities for continuous learning.