E-commerce Platform Manager

Placements24; South Africa; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work model

Medical benefits

Dental benefits

Retirement benefits

Leadership development

Job summary

Placements24 is seeking a seasoned E-commerce Platform Manager to oversee and optimize its online retail presence in Queenstown. This hybrid role requires leadership to drive platform improvements, enhance user experience, and maximize conversion rates.

You will collaborate with IT, marketing, and operations to develop features, monitor performance, and ensure site stability, security, and rapid iteration. A strong background in Magento, Shopify Plus, or Salesforce Commerce Cloud and solid

Qualifications

• Bachelor's degree in business, marketing, CS, or related field.
• Proven experience in e-commerce platform management.
• Experience with Magento, Shopify Plus, or Salesforce Commerce Cloud.
• Strong UX/UI, SEO, and best practices.
• Project management experience.
• Excellent analytical and communication skills.

Responsibilities

• Manage day-to-day operations and ongoing development of the e-commerce platform.
• Define and prioritize platform enhancements based on business needs.
• Oversee website performance, uptime, and security.
• Collaborate with marketing, sales, IT, and customer service.
• Analyze data to identify CRO opportunities.
• Stay updated on e-commerce trends and best practices.

Skills

E-commerce strategy

UX/UI principles

SEO

Project management

Analytical thinking

Communication

Education

Bachelor's degree in Business/Marketing/CS

Tools

Magento

Shopify Plus

Salesforce Commerce Cloud

Job description

About the Role

Our client is seeking a seasoned and strategic E-commerce Platform Manager to oversee and optimize their online retail presence in Queenstown . This hybrid role requires a leader who can drive the continuous improvement of the e-commerce platform, ensuring a seamless user experience and maximizing conversion rates. You will be responsible for platform development, feature implementation, and performance monitoring, working closely with IT, marketing, and operations teams. This position offers the chance to make a significant impact on the company's digital success, blending strategic remote planning with necessary on-site engagement in Queenstown .

Key Responsibilities

• Manage the day-to-day operations and ongoing development of the e-commerce platform.
• Define and prioritize platform enhancements, new features, and bug fixes based on business needs and user feedback.
• Oversee website performance, uptime, and security, ensuring a stable and reliable online store.
• Collaborate with cross-functional teams (marketing, sales, IT, customer service) to align platform strategies with business goals.
• Analyze platform data and user behavior to identify opportunities for conversion rate optimization (CRO).
• Stay abreast of e-commerce technology trends and best practices to maintain a competitive edge.

Requirements

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Proven experience in e-commerce platform management, preferably with platforms like Magento, Shopify Plus, or Salesforce Commerce Cloud.
• Strong understanding of e-commerce best practices, UX/UI principles, and SEO.
• Experience with project management methodologies and tools.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a hybrid environment, with accessibility to our Queenstown location.

Benefits

• Executive-level salary and performance bonus opportunities.
• Hybrid work model providing flexibility and work-life integration.
• Comprehensive medical, dental, and retirement benefits.
• Significant opportunities for professional growth and leadership development.
• A collaborative environment focused on innovation and digital excellence in Queenstown .