Remote E-commerce Platform Specialist

Placements24

Mbombela (Nelspruit)

Hybrid

ZAR 600,000 - 1,000,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Generous paid time off and holidays

Retirement savings plan with company

Home office setup allowance

Growth opportunities and industry-con

Fully remote work arrangement

Job summary

Placements24 seeks a skilled Remote E-commerce Platform Specialist to manage and optimize a digital storefront. You will ensure platform stability, implement new features, and analyze user behavior to drive conversions.

This fully remote role collaborates with marketing, design, and development teams and requires deep e-commerce tech knowledge. The ideal candidate has 5+ years in e-commerce platform management, adept with major platforms, GA analytics, SEO, and CRO techniques.

Qualifications

Bachelor's degree in Computer Science, IT, Marketing, or related field.
Minimum 5 years of experience in e-commerce platform management and optimization.
In-depth knowledge of major e-commerce platforms (Shopify Plus, Magento, BigCommerce, Salesforce Commerce Cloud).
Proficiency with web analytics tools such as Google Analytics.
Understanding of SEO best practices and their application on e-commerce sites.
Experience with A/B testing and conversion rate optimization (CRO) techniques.
Familiarity with HTML, CSS, and JavaScript for front-end adjustments.
Strong problem-solving skills and the ability to work independently in a remote environment.
Excellent communication and collaboration skills for working with distributed teams.
Project management skills with the ability to manage multiple tasks and deadlines effectively.
A track record of successfully improving e-commerce performance metrics.

Responsibilities

Manage and maintain the e-commerce platform, ensuring its stability, security, and optimal performance.
Implement and configure new features, integrations, and functionalities to enhance user experience and drive sales.
Monitor website performance, including loading speed, uptime, and overall user navigation.
Conduct regular testing of website features, product pages, and checkout processes.
Troubleshoot and resolve technical issues related to the e-commerce platform in a timely manner.
Analyze website traffic, user behavior, and conversion rates using analytics tools (e.g., Google Analytics).
Collaborate with marketing, design, and development teams to execute digital strategies and campaigns.
Optimize product listings, category pages, and checkout flows for maximum conversion.
Stay up-to-date with e-commerce trends, technologies, and best practices.
Manage third-party integrations and plugins for the e-commerce platform.

Skills

SEO

A/B testing

CRO

HTML/CSS/JS

Remote work

Communication

Project management

Team collaboration

Problem solving

Education

Bachelor's degree in Computer Science / IT / Marketing or related field

Tools

Shopify Plus

Magento

BigCommerce

Salesforce Commerce Cloud

Google Analytics

Job description

About the Role

Our client, a rapidly growing online retailer, is seeking a skilled and experienced Remote E-commerce Platform Specialist to manage and optimize their digital storefront. This is a critical, fully remote role responsible for ensuring the seamless performance, functionality, and user experience of our e-commerce platform. You will work with various teams to implement new features, troubleshoot technical issues, analyze user behavior, and drive conversions. The ideal candidate possesses a deep understanding of e-commerce technologies, a passion for digital innovation, and a proven ability to enhance online sales performance. This position offers the ultimate flexibility of working from anywhere while making a significant impact on our online business.

Key Responsibilities

Manage and maintain the e-commerce platform, ensuring its stability, security, and optimal performance.
Implement and configure new features, integrations, and functionalities to enhance user experience and drive sales.
Monitor website performance, including loading speed, uptime, and overall user navigation.
Conduct regular testing of website features, product pages, and checkout processes.
Troubleshoot and resolve technical issues related to the e-commerce platform in a timely manner.
Analyze website traffic, user behavior, and conversion rates using analytics tools (e.g., Google Analytics).
Collaborate with marketing, design, and development teams to execute digital strategies and campaigns.
Optimize product listings, category pages, and checkout flows for maximum conversion.
Stay up-to-date with e-commerce trends, technologies, and best practices.
Manage third-party integrations and plugins for the e-commerce platform.

Requirements

Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field.
Minimum of 5 years of experience in e-commerce platform management and optimization.
In-depth knowledge of major e-commerce platforms (e.g., Shopify Plus, Magento, BigCommerce, Salesforce Commerce Cloud).
Proficiency with web analytics tools such as Google Analytics.
Understanding of SEO best practices and their application on e-commerce sites.
Experience with A/B testing and conversion rate optimization (CRO) techniques.
Familiarity with HTML, CSS, and JavaScript for front-end adjustments.
Strong problem-solving skills and the ability to work independently in a remote environment.
Excellent communication and collaboration skills for working with distributed teams.
Project management skills with the ability to manage multiple tasks and deadlines effectively.
A track record of successfully improving e-commerce performance metrics.

Benefits