E-commerce Platform Manager

Placements24; Noord-Kaap; On-site; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Health benefits

Competitive salary

Employee discounts

Dynamic work environment

Job summary

Placements24 is seeking an E-commerce Platform Manager to oversee the online retail platform in Kimberley. The role focuses on performance, security, and scalability while driving enhancements to improve user experience and conversion rates.

You will collaborate with development, marketing, and operations to manage the roadmap, implement features, and resolve technical issues. A strong background in e-commerce technologies and a passion for optimizing online retail experiences are essential.

Qualifications

• Minimum 5 years of experience in e-commerce platform management or a related technical role.
• Strong understanding of e-commerce architecture, web technologies, and online marketing principles.
• Proven experience with managing platform upgrades, integrations, and technical troubleshooting.

Responsibilities

• Oversee day-to-day management and technical performance of the e-commerce platform.
• Develop and manage the platform roadmap, prioritizing features based on business value and user impact.
• Collaborate with IT and development teams to implement new functionalities, integrations, and bug fixes.
• Monitor platform performance, security, and uptime, addressing issues proactively.
• Analyze user behavior and platform data to identify opportunities for A/B testing and CRO.

Skills

E-commerce platform management

E-commerce architecture

Web technologies

Online marketing principles

Project management

Web analytics tools

CRO methodologies

Job description

About the Role

Our client is seeking a technically adept and strategically minded E-commerce Platform Manager to oversee their online retail platform in Kimberley . This role is crucial for ensuring the platform's performance, security, and scalability, while driving enhancements to improve user experience and conversion rates. You will work closely with development teams, marketing, and operations to manage the roadmap, implement new features, and resolve technical issues. The ideal candidate has a deep understanding of e-commerce technologies and a passion for optimizing online retail experiences.

Key Responsibilities

• Oversee the day-to-day management and technical performance of the e-commerce platform.
• Develop and manage the e-commerce platform roadmap, prioritizing features and enhancements based on business value and user impact.
• Collaborate with IT and development teams to implement new functionalities, integrations, and bug fixes.
• Monitor platform performance, security, and uptime, proactively addressing any issues.
• Analyze user behavior and platform data to identify opportunities for A/B testing and conversion rate optimization (CRO).

Requirements

• Minimum of 5 years of experience in e-commerce platform management or a related technical role.
• Strong understanding of e-commerce architecture, web technologies, and online marketing principles.
• Proven experience with managing platform upgrades, integrations, and technical troubleshooting.
• Excellent project management skills and ability to work with cross-functional teams.
• Familiarity with web analytics tools and CRO methodologies.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunity to lead the development of a key online retail asset in Kimberley .
• Comprehensive health and wellness benefits package.
• Employee discounts and other company perks.
• A dynamic and challenging work environment.