E-commerce Platform Specialist

Placements24; Mtubatuba Local Municipality; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

On-site amenities

Training opportunities

Paid time off

Job summary

Placements24 in Richards Bay, KwaZulu-Natal, is seeking an E-commerce Platform Specialist to manage and optimize our online store. You will work with marketing, IT and operations to implement features, troubleshoot issues, and maintain platform integrity.

The role is on-site at our Richards Bay office. The ideal candidate has proven experience with Magento, Shopify Plus or BigCommerce, strong HTML/CSS/JS skills, analytics, and a collaborative approach to solving problems.

Qualifications

• Proven experience managing an e-commerce platform.
• Strong knowledge of web technologies (HTML, CSS, JavaScript).
• Experience with analytics and performance monitoring.
• Ability to troubleshoot issues and collaborate with IT and development teams.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage the day-to-day operations of the e-commerce platform, ensuring uptime and optimal performance.
• Implement and configure new features, integrations, and plugins to enhance website functionality and user experience.
• Troubleshoot and resolve technical issues related to the e-commerce website, including payment gateway problems and order processing errors.
• Work with developers and designers to implement website updates, A/B tests, and merchandising strategies.
• Monitor website performance, speed, and security, implementing necessary optimizations.
• Ensure product catalog accuracy, including descriptions, pricing, and inventory levels across the platform.

Skills

HTML/CSS/JS

Analytics

Troubleshooting

Team collaboration

Attention to detail

Tools

Magento

Shopify Plus

BigCommerce

Job description

About the Role

Our client is seeking a meticulous and technically adept E-commerce Platform Specialist to manage and optimize their online store. This role is critical for ensuring a seamless customer experience, driving website performance, and supporting all aspects of the e-commerce operations. You will work closely with the marketing, IT, and operations teams to implement new features, troubleshoot issues, and maintain the integrity of the platform. This is an on-site position, providing the opportunity to collaborate directly with colleagues and leverage on-site resources.

Key Responsibilities

• Manage the day-to-day operations of the e-commerce platform, ensuring uptime and optimal performance.
• Implement and configure new features, integrations, and plugins to enhance website functionality and user experience.
• Troubleshoot and resolve technical issues related to the e-commerce website, including payment gateway problems and order processing errors.
• Work with developers and designers to implement website updates, A/B tests, and merchandising strategies.
• Monitor website performance, speed, and security, implementing necessary optimizations.
• Ensure product catalog accuracy, including descriptions, pricing, and inventory levels across the platform.

Requirements

• Proven experience managing and maintaining an e-commerce platform (e.g., Magento, Shopify Plus, BigCommerce).
• Strong understanding of web technologies (HTML, CSS, JavaScript) and their application in an e-commerce environment.
• Experience with website analytics and performance monitoring tools.
• Ability to troubleshoot technical issues and work collaboratively with IT and development teams.
• Excellent organizational skills and attention to detail.
• This is an on-site role requiring your presence at our Richards Bay office.

Benefits

• Competitive annual salary, reflecting your expertise.
• Comprehensive medical aid and retirement fund contributions.
• On-site amenities and a supportive work environment.
• Opportunities for training and certification on leading e-commerce platforms.
• Paid time off and other statutory benefits.