E-commerce Platform Manager

Placements24; Benoni; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work

Health benefits

Retirement plan

Wellness program

Professional development

Job summary

Placements24 is seeking a strategic E-commerce Platform Manager to lead development, optimization, and maintenance of the online store. The role focuses on delivering a high-performing, user-friendly experience that drives conversions and supports business growth.

You will manage platforms like Shopify Plus, Magento, and Salesforce Commerce Cloud, coordinate with IT, marketing and operations, and ensure security, performance, and seamless integrations across the stack.

Qualifications

• Must have hands-on experience managing large e-commerce platforms.
• Strong understanding of e-commerce architectures and integrations.
• Proven ability to translate business needs into technical solutions.
• Experience with A/B testing and UX research methodologies.
• Excellent project management and communication skills in a hybrid environment.

Responsibilities

• Oversee day-to-day management and roadmap for the e-commerce platform (Shopify Plus, Magento, SFCC).
• Implement new features and integrations to improve UX and drive sales.
• Collaborate with IT, marketing, and ops to ensure platform stability, security and performance.
• Conduct user acceptance testing for updates and new features.
• Analyze platform metrics to identify opportunities to boost conversions and site speed.

Skills

Strategic thinking

Project management

Communication

Hybrid teamwork

UX research

Tools

Shopify Plus

Magento

Salesforce Commerce Cloud

HTML/CSS/JavaScript

Google Analytics

SEO

A/B testing

Job description

About the Role

Our client is seeking a strategic and technically adept E-commerce Platform Manager to lead the development, optimization, and maintenance of their online store. You will be responsible for ensuring a seamless, high-performing, and user-friendly experience for customers, driving conversions, and supporting business growth. This hybrid role requires a deep understanding of e-commerce technologies, user experience best practices, and the ability to collaborate effectively with various departments. You will play a key role in shaping the future of our client's digital retail presence.

Key Responsibilities

• Oversee the day-to-day management and strategic roadmap for the e-commerce platform (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud).
• Implement new features, functionalities, and integrations to enhance user experience and drive sales.
• Collaborate with IT, marketing, and operations teams to ensure platform stability, security, and performance.
• Conduct user acceptance testing (UAT) for all platform updates and new features.
• Analyze platform performance metrics, identifying trends and opportunities for improvement in conversion rates, site speed, and user engagement.
• Manage relationships with third-party platform vendors and solution providers.

Requirements

• Significant experience managing and optimizing large-scale e-commerce platforms.
• Strong understanding of e-commerce architecture, web technologies (HTML, CSS, JavaScript), and integrations.
• Proven ability to translate business requirements into technical solutions.
• Experience with A/B testing and user experience (UX) research methodologies.
• Excellent project management and communication skills, with the ability to work effectively in a hybrid team setting.
• Familiarity with analytics tools (e.g., Google Analytics) and SEO principles.

Benefits

• Competitive salary with annual bonus potential.
• Hybrid work model offering a flexible approach to work location.
• Comprehensive benefits package including health, retirement, and wellness programs.
• Significant opportunities for professional development and technical training.
• A collaborative and innovative work environment focused on e-commerce excellence.