E-commerce Platform Lead — UX, CRO & Growth

Placements24; LegKraal Gate; Hybrid; ZAR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Professional development

Dynamic work environment

Job summary

Placements24 is seeking an E-commerce Platform Manager to lead the Mahikeng-based online retail platform. You will oversee day-to-day operations, implement features, and optimize the user journey to boost conversions while ensuring seamless integrations with ERP/CRM systems.

The role requires 5–7 years of e-commerce platform leadership, strong knowledge of Magento, Shopify Plus, and WooCommerce, and a track record of driving digital initiatives across marketing, IT, and operations.

Qualifications

• Bachelor's degree or equivalent in CS/IT/Business or related field.
• 5–7 years of experience in e-commerce platform management or related roles.
• Deep knowledge of major e-commerce platforms and their functionalities.

Responsibilities

• Manage day-to-day operations and performance of the e-commerce platform.
• Oversee implementation of new features, functionalities, and integrations.
• Develop and execute strategies to optimize user experience (UX) and conversion rates (CRO).
• Collaborate with IT and development teams to troubleshoot issues and implement updates.
• Work with marketing to ensure campaigns are supported by the platform.
• Analyze platform performance metrics, user behavior, and sales data to identify improvements.
• Stay updated on emerging e-commerce technologies and trends.

Skills

E-commerce strategy

UX/CRO optimization

Cross-functional leadership

Education

Bachelor's degree in Computer Science, IT, Business or related field

Tools

Magento

Shopify Plus

WooCommerce

Google Analytics

ERP/CRM integrations

Job description

Placements24 is seeking an E-commerce Platform Manager to lead the Mahikeng-based online retail platform. You will oversee day-to-day operations, implement features, and optimize the user journey to boost conversions while ensuring seamless integrations with ERP/CRM systems.

The role requires 5–7 years of e-commerce platform leadership, strong knowledge of Magento, Shopify Plus, and WooCommerce, and a track record of driving digital initiatives across marketing, IT, and operations.