E-commerce Operations Lead — Upington

Placements24; Upington; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Upington office

Job summary

Placements24 in Upington, Northern Cape, is seeking an experienced E-commerce Operations Manager to oversee inventory, order fulfillment, and customer service across online channels. You will optimize logistics, manage 3PL relationships, and ensure a seamless shopping experience from cart to delivery.

The role requires strong analytical skills, platform experience (Shopify, Magento, WooCommerce), and proven leadership.

Qualifications

• Experience in e-commerce operations management.
• Strong inventory and logistics expertise.
• Platform experience with Shopify, Magento or WooCommerce.
• Analytical and problem-solving skills.
• Proven leadership and team management abilities.

Responsibilities

• Oversee all aspects of e-commerce operations including inventory management and fulfillment.
• Manage relationships with 3PL providers and shipping carriers.
• Implement and optimize e-commerce platform functionalities and integrations.
• Monitor website performance, sales trends, and customer behavior for improvements.
• Lead and mentor the operations team.

Skills

E-commerce operations

Inventory management

Order fulfillment

3PL management

Shopify/Magento/WooCommerce

Analytics

Leadership

Communication

Education

Bachelor's degree in Business Administration or related field

Tools

Shopify

Magento

WooCommerce

Job description

Placements24 in Upington, Northern Cape, is seeking an experienced E-commerce Operations Manager to oversee inventory, order fulfillment, and customer service across online channels. You will optimize logistics, manage 3PL relationships, and ensure a seamless shopping experience from cart to delivery.

The role requires strong analytical skills, platform experience (Shopify, Magento, WooCommerce), and proven leadership.