E-commerce Growth & Insights Analyst

Placements24; Benoni; Hybrid; ZAR 420,000 - 660,000; Full time

Job summary

Placements24 seeks an E-commerce Business Analyst to join the client in Benoni, Gauteng. The role bridges business needs and technology solutions in the online retail space, analyzing requirements and translating them into actionable specifications for developers.

The successful candidate will combine strong data analysis with excellent communication skills to drive improvements in the customer experience and overall profitability of the online business.

Qualifications

• Experience analyzing business requirements in e-commerce.
• Ability to translate requirements into functional specs.
• Strong communication with IT, marketing, and operations.

Responsibilities

• Gather and analyze business requirements from e-commerce stakeholders.
• Translate business needs into detailed functional specifications and user stories.
• Collaborate with IT, marketing, product, and operations to ensure aligned solutions.
• Analyze data to identify trends, opportunities, and pain points.
• Evaluate technology solutions and process improvements to enhance the platform and UX.
• Facilitate requirements workshops and stakeholder meetings.
• Support testing and QA to ensure solutions meet business needs.

Skills

Analytical thinking

Business acumen

Data analysis

Communication skills

Job description

Placements24 seeks an E-commerce Business Analyst to join the client in Benoni, Gauteng. The role bridges business needs and technology solutions in the online retail space, analyzing requirements and translating them into actionable specifications for developers.

The successful candidate will combine strong data analysis with excellent communication skills to drive improvements in the customer experience and overall profitability of the online business.