E-commerce Business Analyst

Placements24; Benoni; Híbrido; ZAR 420.000 - 660.000; Jornada completa

Descripción de la vacante

Placements24 seeks an E-commerce Business Analyst to join the client in Benoni, Gauteng. The role bridges business needs and technology solutions in the online retail space, analyzing requirements and translating them into actionable specifications for developers.

The successful candidate will combine strong data analysis with excellent communication skills to drive improvements in the customer experience and overall profitability of the online business.

Formación

• Experience analyzing business requirements in e-commerce.
• Ability to translate requirements into functional specs.
• Strong communication with IT, marketing, and operations.

Responsabilidades

• Gather and analyze business requirements from e-commerce stakeholders.
• Translate business needs into detailed functional specifications and user stories.
• Collaborate with IT, marketing, product, and operations to ensure aligned solutions.
• Analyze data to identify trends, opportunities, and pain points.
• Evaluate technology solutions and process improvements to enhance the platform and UX.
• Facilitate requirements workshops and stakeholder meetings.
• Support testing and QA to ensure solutions meet business needs.

Conocimientos

Analytical thinking

Business acumen

Data analysis

Communication skills

Descripción del empleo

About the Role

Our client, a prominent player in the online retail sector, is seeking a highly analytical and business-minded E-commerce Business Analyst to join their team in Benoni, Gauteng. This role is pivotal in bridging the gap between business needs and technology solutions within the e-commerce domain. You will be responsible for analyzing business requirements, identifying areas for improvement, and translating them into functional specifications for the development team. The ideal candidate will possess a strong understanding of e-commerce processes, data analysis capabilities, and excellent communication skills. This is a significant opportunity to drive strategic initiatives, enhance the customer experience, and contribute to the overall growth and profitability of our client's online business operations. Your insights will directly influence product development and operational enhancements.

Key Responsibilities

• Gather, document, and analyze business requirements from various stakeholders within the e-commerce department.
• Translate business needs into detailed functional specifications, user stories, and process flows.
• Collaborate closely with the IT, marketing, product, and operations teams to ensure alignment and effective solution design.
• Conduct data analysis to identify trends, opportunities, and pain points within the e-commerce ecosystem.
• Evaluate and recommend technology solutions and process improvements to enhance the e-commerce platform and user experience.
• Facilitate requirements gathering sessions, workshops, and stakeholder meetings.
• Assist in testing and quality assurance processes to ensure solutions meet business requirements.