About the Role
Our client is seeking a skilled and creative E-commerce Email Marketing Specialist to join their team, operating on a hybrid model from Upington, Northern Cape . This role is central to driving customer engagement, retention, and sales through impactful email marketing campaigns. You will be responsible for developing strategy, crafting compelling content, segmenting audiences, and analyzing campaign performance to maximize ROI. This is an exciting opportunity for a marketer passionate about leveraging email to build customer relationships and grow an e-commerce business.
Key Responsibilities
- Develop and execute a comprehensive email marketing strategy to nurture leads, drive conversions, and foster customer loyalty.
- Create, write, and design engaging email campaigns, including newsletters, promotional emails, transactional emails, and automated workflows (e.g., welcome series, abandoned cart).
- Segment email lists based on customer demographics, behavior, and purchase history to deliver personalized and relevant content.
- Manage email marketing platforms (e.g., Mailchimp, Klaviyo, HubSpot) to schedule campaigns, track performance, and maintain list hygiene.
- Analyze email campaign performance metrics (open rates, click-through rates, conversion rates, ROI) and provide regular reports with actionable insights.
- Collaborate with the marketing and e-commerce teams to ensure brand consistency and alignment of email content with overall marketing objectives.
- Conduct A/B testing on subject lines, content, design, and send times to optimize campaign effectiveness.
- Stay up-to-date with the latest email marketing best practices, CAN-SPAM regulations, and emerging trends.
- Monitor and optimize landing pages associated with email campaigns.
- Contribute to the overall e-commerce marketing strategy by identifying opportunities to leverage email effectively.
Requirements
- Minimum of 3 years of experience in email marketing, preferably within an e-commerce setting.
- Proven success in developing and executing email marketing campaigns that drive measurable results (sales, engagement, retention).
- Proficiency with major email marketing platforms (e.g., Mailchimp, Klaviyo, HubSpot).
- Strong understanding of email marketing best practices, segmentation, automation, and deliverability.
- Excellent copywriting, editing, and proofreading skills with a talent for persuasive messaging.
- Experience with basic HTML/CSS for email template design is a plus.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Familiarity with A/B testing methodologies.
- Ability to work effectively in a hybrid team environment, managing multiple projects and deadlines.
- Knowledge of CRM systems and e-commerce platforms is advantageous.
Benefits
- Competitive salary package.
- Hybrid work model offering flexibility and work-life balance.
- Opportunity to directly impact e-commerce sales and customer retention.
- Professional development and training opportunities.
- Collaborative team environment in Upington.
- Employee discounts on company products.
- Contribute to innovative marketing strategies.