E-commerce Analyst

Placements24; Soweto; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Placements24 is seeking a meticulous and analytical E-commerce Analyst to join our team in Soweto, Gauteng. You will collect, analyze, and interpret data related to website traffic, sales, customer behavior, and marketing campaigns to support data-driven decision making and optimize online performance.

The role requires strong quantitative skills, proficiency with web analytics tools, and the ability to translate insights into actionable recommendations that improve user experience and

Qualifications

• Bachelor's degree in Statistics, Mathematics, Economics, Business Analytics, or related field.
• Minimum of 2 years of experience in e-commerce analytics or data analysis.
• Proficiency in web analytics tools such as Google Analytics.
• Strong understanding of statistical analysis and data modeling.
• Excellent data visualization and reporting skills.
• Proficiency in Excel; knowledge of SQL and data visualization tools is a plus.

Responsibilities

• Collect, clean, and analyze data from e-commerce sources; develop reports and dashboards.
• Identify trends in customer behavior and sales data; provide recommendations to improve performance.
• Analyze marketing campaigns and promotional activities; monitor industry benchmarks.
• Collaborate with marketing, sales, and IT to share insights and inform strategy.
• Forecast sales and identify opportunities for revenue growth; perform ad-hoc analyses.

Skills

Google Analytics

Excel

SQL

Power BI

Tableau

Education

Bachelor's degree in Statistics, Mathematics, Economics, Business Analytics, or related field

Tools

Tableau

Power BI

Job description

About the Role

Our client is seeking a meticulous and analytical E-commerce Analyst to join their team in Soweto , Gauteng. This role is crucial for understanding and optimizing the performance of our client's online business. You will be responsible for collecting, analyzing, and interpreting data related to website traffic, sales, customer behavior, and marketing campaigns. The ideal candidate possesses strong quantitative skills, a deep understanding of e-commerce metrics, and the ability to translate data into actionable insights. This position offers an exciting opportunity to contribute to data-driven decision-making and drive significant improvements in online sales and customer experience. Join a dedicated team focused on growth and efficiency.

Key Responsibilities

Collect, clean, and analyze data from various e-commerce sources (website analytics, sales data, marketing platforms). Develop reports and dashboards to track key performance indicators (KPIs) for e-commerce operations. Identify trends, patterns, and insights in customer behavior and sales data. Provide recommendations for improving website performance, user experience, and conversion rates. Analyze the effectiveness of marketing campaigns and promotional activities. Monitor competitor activities and industry benchmarks. Collaborate with marketing, sales, and IT teams to share insights and inform strategy. Assist in forecasting sales and identifying opportunities for revenue growth. Perform ad-hoc analysis as required by management. Ensure data accuracy and integrity across all reporting.

Requirements

Bachelor's degree in Statistics, Mathematics, Economics, Business Analytics, or a related field. Minimum of 2 years of experience in e-commerce analytics or data analysis. Proficiency in web analytics tools such as Google Analytics. Strong understanding of statistical analysis and data modeling. Excellent data visualization and reporting skills. Proficiency in Excel; knowledge of SQL and data visualization tools (e.g., Tableau, Power BI) is a plus. Strong analytical and problem-solving abilities. Excellent communication skills to present complex data clearly. Detail-oriented and highly organized. Ability to work independently and manage multiple projects simultaneously.

Benefits

This position offers a competitive annual salary of R , located in Soweto , Gauteng. Our client provides a supportive work environment with opportunities for professional development and growth within the e-commerce sector. You will play a key role in data-driven strategies and contribute to the company's success. Benefits include exposure to advanced analytics tools and a collaborative team atmosphere.