Dutch Sales Support – Remote with Lucrative Commission

SURGO; Cape Town; Remote; ZAR 406,000 - 487,000; Full time

Benefits offered by this job

Lucrative commission structure

Health insurance

Fully Work From Home

Tuition reimbursement

Professional development opportunities

Inclusive work environment

Job summary

SURGO is seeking a Dutch-speaking Sales Support professional to work fully from home. The role targets existing customers in a Dutch telecom context, with the aim to retain, up-sell and cross-sell products and services.

You will handle inbound/outbound calls, document activities in CRM, and strive to meet KPI targets while delivering excellent service. The ideal candidate is fluent in Dutch, comfortable with Windows/Outlook, and motivated by targets.

Qualifications

• Fluent in Dutch (spoken & written at C1/C2 level), native highly preferred.
• Familiar with Windows PCs, Outlook Email, web browsers and the Internet.
• Previous sales experience is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Results-driven and target-oriented mindset.
• Self-motivated, energetic and confident.
• Ability to work in a fast-paced and dynamic environment.
• Team player with good time-management and presentation skills.

Responsibilities

• Conduct inbound & outbound sales calls to existing customers and upsell products and services.
• Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
• Meet and exceed sales targets and KPIs while maintaining high customer satisfaction.
• Accurately document customer interactions and sales activities in the CRM system.
• Stay up to date on product knowledge, market trends, and sales techniques.
• Collaborate with the sales team and management to achieve team goals and objectives.
• Handle customer inquiries, resolve issues, and provide exceptional service.
• Communicate with customers to understand requirements and needs.
• Offer solutions based on client needs and capabilities.
• Keep an updated customer database.
• Adhere to common KPIs and update client records.

Skills

Dutch language

Sales experience

Communication

Negotiation

Tools

CRM software

Outlook

Job description

SURGO is seeking a Dutch-speaking Sales Support professional to work fully from home. The role targets existing customers in a Dutch telecom context, with the aim to retain, up-sell and cross-sell products and services.

You will handle inbound/outbound calls, document activities in CRM, and strive to meet KPI targets while delivering excellent service. The ideal candidate is fluent in Dutch, comfortable with Windows/Outlook, and motivated by targets.