Dutch Agents Work From Home R40K

SURGO; Cape Town; Remote; ZAR 406,000 - 487,000; Full time

Benefits offered by this job

Lucrative commission structure

Health insurance

Fully Work From Home

Tuition reimbursement

Professional development opportunities

Inclusive work environment

Job summary

SURGO is seeking a Dutch-speaking Sales Support professional to work fully from home. The role targets existing customers in a Dutch telecom context, with the aim to retain, up-sell and cross-sell products and services.

You will handle inbound/outbound calls, document activities in CRM, and strive to meet KPI targets while delivering excellent service. The ideal candidate is fluent in Dutch, comfortable with Windows/Outlook, and motivated by targets.

Qualifications

• Fluent in Dutch (spoken & written at C1/C2 level), native highly preferred.
• Familiar with Windows PCs, Outlook Email, web browsers and the Internet.
• Previous sales experience is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Results-driven and target-oriented mindset.
• Self-motivated, energetic and confident.
• Ability to work in a fast-paced and dynamic environment.
• Team player with good time-management and presentation skills.

Responsibilities

• Conduct inbound & outbound sales calls to existing customers and upsell products and services.
• Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
• Meet and exceed sales targets and KPIs while maintaining high customer satisfaction.
• Accurately document customer interactions and sales activities in the CRM system.
• Stay up to date on product knowledge, market trends, and sales techniques.
• Collaborate with the sales team and management to achieve team goals and objectives.
• Handle customer inquiries, resolve issues, and provide exceptional service.
• Communicate with customers to understand requirements and needs.
• Offer solutions based on client needs and capabilities.
• Keep an updated customer database.
• Adhere to common KPIs and update client records.

Skills

Dutch language

Sales experience

Communication

Negotiation

Tools

CRM software

Outlook

Job description

Dutch Sales Support Work from Home

Fully Work From Home -

Requirements:

20 up and 20 download, Power back up(UPS, Inverter, Generator), proof of Internet Service provider and Proof of Address for courier purposes when applying for this position

Our client is looking for exceptional enthusiastic employees to join their team. If you have a knack for building rapport, and enjoy exceeding targets, this may be the perfect job for you!

We are looking for Dutch native speakers with relevant experience having commercial conversations (retention & up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment.

Key Responsibilities:

• Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client. You need to communicate commercially and describe the value of products and services offered.
• Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
• Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction.
• Accurately document customer interactions and sales activities in the CRM system.
• Stay up to date on product knowledge, market trends, and sales techniques.
• Collaborate with the sales team and management to achieve team goals and objectives.
• Handle customer inquiries, resolve issues, and provide exceptional service.
• Communicate with customers to understand their requirements and needs.
• Offer solutions based on clients needs and capabilities.
• Keep an updated customer database.
• Adhere to common KPIs for your work.
• Update client records

Required Qualifications & Experience:

• Fluent in Dutch language (spoken & written at C1/C2 level), Native highly preferred.
• Familiarity with Desktop Computing: Windows PCs, Outlook Email, Web Browsers, and the Internet.
• Previous sales experience is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Results-driven and target-oriented mindset.
• Self-motivated, energetic, and confident.
• Ability to work in a fast-paced and dynamic environment.
• Ability to approach problems logically.
• Patient and friendly personality.
• Team player.
• Good time-management skills.
• Great interpersonal, communication and presentation skills.

Benefits:

• Salary: R40 000 Basic per month with very lucrative commission and incentive structure.
• Must be able to work Rotational shifts
• Very lucrative commission and incentive structure
• Comprehensive health, dental, and vision insurance
• Fully Work From Home - require a 20 up and 20 download, Power back up, proof of Internet Service provider and Proof of Address for courier purposes when applying for this position
• Professional development opportunities and tuition reimbursement
• Collaborative and inclusive work environment

Important Information

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd therefore also encourages people with disabilities and from other diverse backgrounds to apply.

Due to the high volume of applications, should you not receive feedback within three months of submission, please consider your application unsuccessful. We encourage you to reapply for future opportunities.

Surgo (Pty) Ltd does not charge any application fees.

Your CV will be kept on our database for future opportunities. Should you prefer that we do not retain your details, please contact: [e-mail]