Dutch Inbound Sales Specialist — Cape Town

SURGO; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

SURGO is seeking an Inbound Sales advisor based in Cape Town, working in office hours. The role focuses on handling incoming calls, advising customers, and driving commercial results with a customer-centric approach.

You will identify sales opportunities, offer products and services, and contribute to achieving department targets while ensuring accurate data capture and adherence to procedures.

Qualifications

• Handle incoming customer calls in a professional manner.
• Identify customer needs by active listening and asking relevant questions.
• Provide information and advice on products, services, subscriptions, and offers.
• Offer suitable solutions and ensure a positive customer experience.

Responsibilities

• Professionally handle incoming customer calls.
• Identify customer needs and advise on products and services.
• Identify sales opportunities and proactively offer suitable products.
• Record interactions and results accurately in systems.
• Achieve individual and team sales targets.

Skills

Active listening

Sales techniques

Persuasive communication

Customer advisory

Education

Matric/Grade 12

Job description

SURGO is seeking an Inbound Sales advisor based in Cape Town, working in office hours. The role focuses on handling incoming calls, advising customers, and driving commercial results with a customer-centric approach.

You will identify sales opportunities, offer products and services, and contribute to achieving department targets while ensuring accurate data capture and adherence to procedures.