Durban Travel Operations Coordinator

Placements24; Durban; Presencial; ZAR 180.000 - 260.000; Jornada completa

Descripción de la vacante

Placements24 is seeking an organized Operations Coordinator for a Durban-based travel operations role. You will coordinate bookings, liaise with suppliers, and manage itineraries to ensure smooth delivery of exceptional travel experiences.

The ideal candidate holds a Diploma or Bachelor’s in Tourism/Hospitality or related field with 2–3 years’ operations experience and strong MS Office skills. Join a dynamic team focused on client satisfaction and operational excellence.

Formación

• Diploma or Bachelor's degree in Tourism Management, Hospitality, Business Administration, or a related field.
• Minimum of 2–3 years of experience in operations coordination, preferably within tourism or hospitality.
• Strong understanding of travel booking systems and processes.
• Excellent organizational skills with keen eye for detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Effective communication and interpersonal skills for liaising with clients and suppliers.
• Ability to multitask and manage a demanding workload in a fast-paced office environment.
• Problem-solving skills and the ability to handle stressful situations calmly.
• A proactive and customer-focused attitude.
• Must be based in or willing to relocate to Durban for full-time employment.

Responsabilidades

• Coordinate daily operational activities related to tour packages and travel arrangements.
• Manage bookings, confirmations, and payments with suppliers (hotels, transport, tour guides).
• Prepare and distribute detailed travel itineraries to clients and internal teams.
• Monitor supplier performance and address any service discrepancies or issues promptly.
• Assist in resolving client queries and operational challenges during their travel.
• Maintain accurate operational records and update booking systems.
• Liaise with the sales and marketing teams to ensure operational feasibility of promotions.
• Contribute to the development and refinement of operational processes and procedures.
• Ensure compliance with industry regulations and company policies.
• Provide support to the operations manager and other team members as needed.

Conocimientos

Organizational skills

Communication

Multitasking

Problem-solving

Proactive attitude

Customer-focused

Attention to detail

Educación

Diploma or Bachelor’s in Tourism/Hospitality/Business Admin

Herramientas

MS Word

MS Excel

MS Outlook

Descripción del empleo

Placements24 is seeking an organized Operations Coordinator for a Durban-based travel operations role. You will coordinate bookings, liaise with suppliers, and manage itineraries to ensure smooth delivery of exceptional travel experiences.

The ideal candidate holds a Diploma or Bachelor’s in Tourism/Hospitality or related field with 2–3 years’ operations experience and strong MS Office skills. Join a dynamic team focused on client satisfaction and operational excellence.