Durban Student Care & Support Specialist

Global Recruitment; Durban; On-site; ZAR 201,000 - 290,000; Full time

Job summary

A prominent recruitment agency is seeking a Customer Care Specialist in Durban within the higher education industry. The role demands a degree in Student Services or related fields and requires 2-5 years of experience in customer service. Exceptional communication skills are vital as you'll work with students from diverse backgrounds. This is a 6-month contract with the possibility of extension, offering an immediate start. Interested candidates can send their CVs to the provided email.

Qualifications

• 2-5 years of experience in a customer service or student support environment.
• Contactable references are essential.

Responsibilities

• Provide support to students, ensuring effective communication.
• Assist in managing student inquiries and data.

Skills

Exceptional communication

Active listening

Writing skills

Ability to work with diverse backgrounds

Education

Degree in Student Services, Education, Psychology, Communications, or related field

Tools

Microsoft Office

Google Workspace

Job description

A prominent recruitment agency is seeking a Customer Care Specialist in Durban within the higher education industry. The role demands a degree in Student Services or related fields and requires 2-5 years of experience in customer service. Exceptional communication skills are vital as you'll work with students from diverse backgrounds. This is a 6-month contract with the possibility of extension, offering an immediate start. Interested candidates can send their CVs to the provided email.