UK Customer Support Specialist (Durban)

WNS Global Services; Durban; On-site; ZAR 111,600 - 167,400; Full time

Job summary

A leading business process management company seeks a Customer Service representative for the UK market at their Durban offices. This role involves providing trustworthy customer support, accurately handling inquiries, and escalating issues as needed. Candidates should ideally have a good Grade 12 and international call center experience. Join a company focused on professional development and support through its employee promises.

Qualifications

• Minimum requirement of at least a good Grade 12.
• International call center experience advantageous.

Responsibilities

• Provide a reliable and trustworthy customer service experience for the UK market.
• Identify and understand customer needs to provide a high quality service.
• Escalate queries or complaints to appropriate channels.
• Provide accurate information on products and services.

Education

Grade 12

Job description

A leading business process management company seeks a Customer Service representative for the UK market at their Durban offices. This role involves providing trustworthy customer support, accurately handling inquiries, and escalating issues as needed. Candidates should ideally have a good Grade 12 and international call center experience. Join a company focused on professional development and support through its employee promises.