UK Customer Support Specialist (Durban)

WNS Global Services; Durban; Sur place; ZAR 111 600 - 167 400; Plein temps

Résumé du poste

A leading business process management company seeks a Customer Service representative for the UK market at their Durban offices. This role involves providing trustworthy customer support, accurately handling inquiries, and escalating issues as needed. Candidates should ideally have a good Grade 12 and international call center experience. Join a company focused on professional development and support through its employee promises.

Qualifications

• Minimum requirement of at least a good Grade 12.
• International call center experience advantageous.

Responsabilités

• Provide a reliable and trustworthy customer service experience for the UK market.
• Identify and understand customer needs to provide a high quality service.
• Escalate queries or complaints to appropriate channels.
• Provide accurate information on products and services.

Formation

Grade 12

Description du poste

A leading business process management company seeks a Customer Service representative for the UK market at their Durban offices. This role involves providing trustworthy customer support, accurately handling inquiries, and escalating issues as needed. Candidates should ideally have a good Grade 12 and international call center experience. Join a company focused on professional development and support through its employee promises.