Customer Care Specialist

Global Recruitment Sa; Durban; On-site; ZAR 167,400 - 279,000; Full time

Job summary

Global Recruitment SA is looking for a Customer Care Specialist in Durban to support students in the higher education industry. The ideal candidate will hold a degree in a relevant field and possess 2-5 years of experience in customer service or student support.

This position requires exceptional communication skills and the ability to work with diverse backgrounds. It is a 6-month contract with the possibility of extension, starting immediately.

Qualifications

• 2-5 years of experience in customer service or student support.
• Contactable references are essential.

Responsibilities

• Provide support to students in a customer service capacity.
• Manage information systems and data efficiently.

Skills

Exceptional communication skills

Active listening

Writing skills

Ability to work with diverse backgrounds

Education

Degree in Student Services, Education, Psychology, or Communications

Tools

Microsoft Office

Google Workspace

Information systems and data management

Job description

CUSTOMER CARE SPECIALIST- DURBAN (Higher Education Industry)

Position Requirements:

• Degree in Student Services, Education, Psychology, Communications, or a related field.
• 2-5 years of experience in a customer service or student support environment.
• Exceptional communication, active listening and writing skills.
• Demonstrated ability to work with students from diverse backgrounds.
• Familiarity with Microsoft Office or Google Workspace, information systems and data management.
• Contactable references are essential

Position to start immediately and is a 6 month contract with possibility of extension.

CVs may be sent to [e-mail]