Durban Area Retail Ops Leader | Multi-Store Growth

Placements24; Durban; On-site; ZAR 700,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Company car

Fuel allowance

Health insurance

Pension plan

Employee discounts

Career growth

Dynamic work environment

Job summary

Placements24 is seeking an experienced Area Retail Operations Manager to supervise a portfolio of stores in the Durban region. The role emphasizes achieving sales, profitability, and customer service targets while maintaining brand standards across locations.

The candidate will travel regularly within the Durban area to support stores, coach store managers, and drive operational excellence. A strategic leader with strong P&L, merchandising, and team-building skills is essential.

Responsibilities

• Oversee the operational performance of multiple retail stores within a designated area.
• Ensure all stores meet and exceed sales, profitability, and customer service targets.
• Implement and enforce company policies, procedures, and brand standards across all locations.
• Conduct regular store visits to assess performance, provide coaching, and identify areas for improvement.
• Recruit, train, and develop store managers and their teams to build high-performing units.
• Manage area-level P&L statements and implement cost-control measures.
• Monitor inventory levels, stock accuracy, and loss prevention strategies.
• Drive visual merchandising standards and store presentation excellence.
• Analyze sales reports and market trends to develop localized strategies.
• Act as the primary point of contact for store managers and escape issues as needed.

Job description

Placements24 is seeking an experienced Area Retail Operations Manager to supervise a portfolio of stores in the Durban region. The role emphasizes achieving sales, profitability, and customer service targets while maintaining brand standards across locations.

The candidate will travel regularly within the Durban area to support stores, coach store managers, and drive operational excellence. A strategic leader with strong P&L, merchandising, and team-building skills is essential.