Dive Center Operations Leader – Coastal Resort

Placements24; Mtubatuba Local Municipality; On-site; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Competitive salary

Accommodation assistance may be提供ed

Access to excellent diving facilities

Dive equipment and course discounts

Professional development opportunities

Coastal lifestyle in Richards Bay

Job summary

Placements24 is seeking an experienced Dive Center Operations Manager for a premier coastal dive facility in Richards Bay, KwaZulu-Natal. You will oversee daily operations, lead instructors and staff, ensure safety compliance, and drive guest satisfaction while managing equipment, inventory, and budgets.

Ideal candidate has PADI certification, 5+ years in dive center leadership, and a passion for marine conservation. Weekend and holiday availability are required.

Qualifications

• PADI Divemaster or Instructor cert (or equivalent).
• Minimum 5 years in dive center operations or management.
• Proven leadership and team management skills.
• Strong knowledge of diving safety protocols and emergency procedures.
• Experience in inventory management and budget control.
• Ability to work flexible hours, including weekends and holidays.
• First Aid and CPR certification.

Responsibilities

• Manage day-to-day operations of the dive center, ensuring efficiency and profitability.
• Lead, train, and schedule dive instructors, dive masters, and support staff.
• Ensure all diving activities adhere to safety standards and regulations.
• Oversee maintenance and proper functioning of dive equipment, tanks, regulators, and boats.
• Manage inventory of dive supplies, retail stock, and consumables.
• Develop and implement marketing strategies to attract new divers and retain customers.
• Handle customer inquiries, bookings, and ensure high customer satisfaction.
• Manage budgets, revenue targets, costs, and financial reporting.
• Develop and deliver dive courses and guided dives for various certification levels.
• Maintain relationships with suppliers, partners, and local tourism authorities.

Skills

Staff leadership

Operations management

Safety procedures

Customer service

Inventory control

Budgeting

Dive instruction

Communication

Education

PADI Divemaster or Instructor certification

Job description

Placements24 is seeking an experienced Dive Center Operations Manager for a premier coastal dive facility in Richards Bay, KwaZulu-Natal. You will oversee daily operations, lead instructors and staff, ensure safety compliance, and drive guest satisfaction while managing equipment, inventory, and budgets.

Ideal candidate has PADI certification, 5+ years in dive center leadership, and a passion for marine conservation. Weekend and holiday availability are required.