Head Dive Instructor & Operations Manager

Placements24; Mbombela (Nelspruit); On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Performance bonus

Professional growth opportunities

Live near Nelspruit

Job summary

Placements24 is seeking a dynamic Head Dive Instructor & Operations Manager for the Nelspruit region. You will oversee daily dive operations, lead a team of PADI/SSI certified instructors and divemasters, and manage training programs to deliver safe, memorable diving experiences for clients of all levels.

The role requires strong leadership, logistics expertise, and a passion for conservation. Expect to drive safety culture, participate in marketing efforts, and grow the excursions in a stunning

Qualifications

• MSDT certification or higher with recognized agencies (e.g., PADI, SSI).
• Minimum 5 years as a certified dive instructor, with at least 2 years in a supervisory/management role.
• Current EFR or equivalent certification.
• Strong knowledge of dive theory, physics, physiology, and equipment maintenance.
• Proven experience in managing dive operations, including logistics, scheduling, and staff supervision.
• Excellent leadership, communication, and customer service skills.
• Demonstrated commitment to safety and risk management in a diving context.

Responsibilities

• Oversee all aspects of daily dive operations, including scheduling dive trips and boat logistics.
• Lead, train, and mentor a team of PADI/SSI certified dive instructors and divemasters.
• Conduct recreational and technical dive courses for various certification levels, from beginner to advanced.
• Ensure all dive equipment is maintained, serviced, and stored properly.
• Manage inventory of dive gear, consumables, and retail products.
• Develop and implement SOPs for all dive activities to ensure safety and customer satisfaction.
• Act as the primary contact for customer inquiries, bookings, and special requests related to diving.
• Conduct regular safety briefings and pre-dive checks for all participants.
• Monitor weather and sea conditions, making informed decisions regarding dive site safety.
• Contribute to marketing efforts by providing content about dive experiences.

Skills

Team leadership

Safety standards

Customer service

Diving theory

Education

MSDT certification

EFR certification

Tools

Dive equipment maintenance

Job description

About the Role

Our client, a premier adventure tourism operator specializing in underwater experiences in the scenic region surrounding Nelspruit , is seeking a dynamic and experienced Head Dive Instructor & Operations Manager. This multifaceted role requires a passionate diving professional with strong leadership skills to manage daily dive operations, lead a team of dive instructors, and ensure the highest standards of safety and customer service. You will be responsible for coordinating dive trips, managing equipment, overseeing training programs, and contributing to the growth of our diving excursions. The ideal candidate will have a deep love for the underwater world and a commitment to providing unforgettable diving experiences for clients of all levels. This is an exciting opportunity to manage operations in a stunning natural environment and promote responsible diving practices.

Key Responsibilities

• Oversee all aspects of daily dive operations, including scheduling dive trips, managing boat logistics, and ensuring efficient workflow.
• Lead, train, and mentor a team of PADI/SSI certified dive instructors and divemasters, ensuring adherence to safety standards and teaching methodologies.
• Conduct recreational and technical dive courses for various certification levels, from beginner to advanced.
• Ensure all dive equipment is maintained, serviced, and stored properly, adhering to safety regulations and manufacturer guidelines.
• Manage inventory of dive gear, consumables, and retail products.
• Develop and implement standard operating procedures for all dive activities to ensure maximum safety and customer satisfaction.
• Act as the primary point of contact for customer inquiries, bookings, and special requests related to diving.
• Conduct regular safety briefings and pre-dive checks for all participants.
• Monitor weather and sea conditions, making informed decisions regarding dive site suitability and safety.
• Contribute to marketing efforts by providing content and insights into dive experiences.

Requirements

• Master Scuba Diver Trainer (MSDT) certification or higher with recognized agencies (e.g., PADI, SSI).
• Minimum of 5 years of experience as a certified dive instructor, with at least 2 years in a supervisory or management role.
• Current EFR (Emergency First Response) or equivalent certification.
• Strong knowledge of dive theory, physics, physiology, and equipment maintenance.
• Proven experience in managing dive operations, including logistics, scheduling, and staff supervision.
• Excellent leadership, communication, and customer service skills.
• Demonstrated commitment to safety and risk management in a diving context.
• Ability to work flexible hours, including weekends and public holidays, as required by operational demands.
• Proficiency in inventory management and basic administrative tasks.
• A passion for diving, conservation, and delivering exceptional client experiences.

Benefits

Our client offers a competitive salary and a comprehensive benefits package, including potential for performance-based bonuses. This role provides an unparalleled opportunity to live and work in the beautiful natural surroundings near Nelspruit , leading a passionate team and sharing the wonders of the underwater world. We are committed to fostering a supportive and adventurous work environment with opportunities for professional growth and continued dive education. This is a chance to be at the forefront of adventure tourism in the region.