Lead Dive Centre: Head Instructor & Operations Manager

Placements24; Cape Town; Hybrid; ZAR 540,000 - 860,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based bonuses

Medical aid contributions

Subsidized diving equipment

Professional development opportunities

Job summary

Placements24 in Cape Town is seeking a Head Diving Instructor & Centre Manager to lead a team, oversee daily dive operations, and uphold safety and service standards at our premier aquatic centre.

You will develop dive programs, manage inventory and budget, train staff, and drive growth through marketing and customer engagement, while balancing instructional leadership with operational management.

Qualifications

• MSDT certification or equivalent from a recognized agency.

Responsibilities

• Lead and mentor a team of certified dive instructors and divemasters.
• Oversee all diving operations, ensuring safety protocols and international standards.
• Develop, promote, and deliver diving courses from beginner to advanced levels.
• Manage scheduling of dive trips, courses, and staff.
• Maintain dive equipment and ensure safety compliance.
• Manage inventory of dive gear, consumables, and retail stock.
• Handle customer inquiries, bookings, and provide excellent service.
• Develop and implement marketing strategies to attract new divers and retain customers.
• Manage the budget for the dive centre, including revenue generation and cost control.
• Conduct emergency first aid and dive rescue training.
• Inspect dive sites to ensure safe diving conditions.

Skills

Leadership

Team management

Customer service

Communication

Emergency first aid

Education

Master Scuba Diver Trainer (MSDT) certification

Job description

Placements24 in Cape Town is seeking a Head Diving Instructor & Centre Manager to lead a team, oversee daily dive operations, and uphold safety and service standards at our premier aquatic centre.

You will develop dive programs, manage inventory and budget, train staff, and drive growth through marketing and customer engagement, while balancing instructional leadership with operational management.