Aquatics Centre Director - Lead Programs & Operations

Placements24; Mtubatuba Local Municipality; On-site; ZAR 550,000 - 900,000; Full time

Job summary

Placements24 is seeking a seasoned Aquatics Centre Manager to lead our flagship Richards Bay facility in KwaZulu-Natal. You will oversee operations, safety, and programming, ensuring high standards of service and facility maintenance.

The role requires expert pool operations knowledge, staff development, budgeting, and customer-focused leadership to drive participation and revenue while complying with health and safety regulations.

Qualifications

• Minimum 5 years of progressive experience in aquatics management or pool operations.
• Current Lifeguard certification and Water Safety Instructor (WSI) certification, or equivalent.
• Proven experience managing staff, including recruitment, training, and performance evaluation.
• In-depth knowledge of pool chemistry, filtration systems, and aquatic safety standards.
• Demonstrated experience in budget management and revenue generation strategies.
• Strong leadership, communication, and problem-solving skills.
• Experience in developing and managing aquatic programming.
• Certification in CPR/First Aid is mandatory.
• Bachelor's degree in Recreation Management, Sports Management, or a related field is preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Manage daily operations of the aquatics center, including pool maintenance, water quality control, and facility upkeep.
• Develop, implement, and manage a diverse range of aquatic programs and activities (e.g., swimming lessons, water aerobics, competitive swim teams).
• Oversee the recruitment, training, scheduling, and performance management of lifeguards, swim instructors, and other aquatic staff.
• Ensure strict adherence to all local, provincial, and national health, safety, and aquatic regulations.
• Develop and manage the aquatics center's budget, controlling costs and maximizing revenue streams.
• Implement and maintain robust emergency action plans and conduct regular staff drills.
• Enhance the patron experience through excellent customer service and engagement.
• Develop marketing and promotional strategies to increase program participation and facility usage.
• Conduct regular facility inspections and coordinate necessary maintenance and repairs.
• Foster a positive and professional work environment for all aquatic staff.

Skills

Leadership

Communication

Problem solving

Staff management

Aquatics management

Budgeting

Customer service

Education

Bachelor's degree in Recreation Management or Sports Management

Job description

Placements24 is seeking a seasoned Aquatics Centre Manager to lead our flagship Richards Bay facility in KwaZulu-Natal. You will oversee operations, safety, and programming, ensuring high standards of service and facility maintenance.

The role requires expert pool operations knowledge, staff development, budgeting, and customer-focused leadership to drive participation and revenue while complying with health and safety regulations.