Senior Dispatch Manager

Placements24; Pretoria; Hybrid; ZAR 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Executive-level salary

Medical and retirement benefits

Generous leave and time off

Leadership development opportunities

Job summary

Placements24 in Pretoria is seeking a highly organized Senior Dispatch Manager to lead dispatch operations and coordinate outbound transportation across the Gauteng region.

You will manage a team of dispatchers, optimize schedules, and work with fleet maintenance and customer service to resolve logistical challenges, driving efficiency and on-time deliveries.

Qualifications

• Minimum of 7 years of experience in dispatch or transportation management, with at least 3 years in a supervisory or management capacity.
• Proven track record of successfully managing dispatch operations and improving delivery performance.
• Strong understanding of transportation logistics, route planning, and scheduling software.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Familiarity with the transportation network in and around Pretoria is advantageous.

Responsibilities

• Manage and optimize all dispatch operations, ensuring efficient scheduling and timely delivery of goods from the Pretoria hub.
• Lead, train, and mentor a team of dispatch coordinators, fostering a high-performance culture.
• Develop and implement effective dispatch strategies to maximize route efficiency and minimize transportation costs.
• Collaborate with the fleet management team to ensure vehicle availability and proper maintenance for all dispatched units.
• Monitor dispatch activities in real-time, proactively identifying and resolving any issues that may impact delivery schedules or customer satisfaction.
• Maintain accurate records of all dispatch activities, including delivery times, routes taken, and any exceptions encountered.

Skills

Logistics management

Team leadership

Route optimization

Scheduling software

Communication

Problem solving

Under pressure

Pretoria area know-how

Tools

Fleet management software

Job description

About the Role

Our client is looking for a highly organized and experienced Senior Dispatch Manager to lead their dispatch operations in Pretoria . This critical role involves overseeing the efficient coordination of all outbound transportation, ensuring timely deliveries to customers across the region. You will manage a team of dispatchers, optimize delivery schedules, and work closely with fleet maintenance and customer service departments to resolve any logistical challenges. This is a prime opportunity to apply your expertise in logistics management within the administrative capital of South Africa, contributing to a company that values efficiency and customer satisfaction in the Gauteng province.

Key Responsibilities

• Manage and optimize all dispatch operations, ensuring efficient scheduling and timely delivery of goods from the Pretoria hub.
• Lead, train, and mentor a team of dispatch coordinators, fostering a high-performance culture.
• Develop and implement effective dispatch strategies to maximize route efficiency and minimize transportation costs.
• Collaborate with the fleet management team to ensure vehicle availability and proper maintenance for all dispatched units.
• Monitor dispatch activities in real-time, proactively identifying and resolving any issues that may impact delivery schedules or customer satisfaction.
• Maintain accurate records of all dispatch activities, including delivery times, routes taken, and any exceptions encountered.

Requirements

• Minimum of 7 years of experience in dispatch or transportation management, with at least 3 years in a supervisory or management capacity.
• Proven track record of successfully managing dispatch operations and improving delivery performance.
• Strong understanding of transportation logistics, route planning, and scheduling software.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Familiarity with the transportation network in and around Pretoria is advantageous.

Benefits

• A competitive executive-level salary.
• Comprehensive medical and retirement benefits.
• Generous paid time off and annual leave.
• Opportunities for professional development and leadership training.
• A central role in a dynamic logistics operation based in Gauteng .