Director of Business Operations

Placements24; Mossel Bay; Hybrid; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonuses

Medical aid and retirement fund

Job summary

Placements24 is seeking a strategic Director of Business Operations to lead remote operations from Mossel Bay, Western Cape. The role focuses on driving efficiency, refining processes, and aligning operations with growth goals across distributed teams.

You will mentor leaders, manage budgets and forecasts, and implement data-driven improvements. Excellent communication and change-management skills are essential to succeed in a fully remote, fast-moving environment.

Qualifications

• Master's degree required in business/ops or related field.
• At least 9 years progressive experience in business operations management with leadership.
• Demonstrated success managing fully remote teams.
• Proven ability to develop and execute strategic operational plans.
• Strong budgeting, forecasting, and P&L understanding.
• Excellent communication and stakeholder management.

Responsibilities

• Oversee daily operations and drive efficiency across departments.
• Develop and refine operational policies and procedures.
• Lead and mentor a remote operations team.
• Analyze data to identify trends and improvement opportunities.
• Manage budgets, forecasting, and resource allocation.
• Align operational strategy with executive goals.
• Drive process improvement, tech implementation, and expansion projects.
• Ensure compliance with industry standards and regulations.
• Develop robust reporting for executive review.
• Champion best practices for remote collaboration.

Skills

Remote team leadership

Budgeting & forecasting

P&L management

Stakeholder management

Strategic planning

Analytical skills

Communication

Education

Master's degree in Business Administration or Operations Management

Tools

Modern operations tools

Job description

About the Role Our client is seeking a strategic and experienced Director of Business Operations to lead critical operational functions, based remotely from Mossel Bay, Western Cape . This position is crucial for driving operational efficiency, optimizing business processes, and ensuring the smooth functioning of our client's South African operations. The ideal candidate will possess a strong analytical mindset, exceptional leadership capabilities, and a proven track record of implementing successful operational strategies in a distributed environment. As a fully remote role, it requires a high degree of self-discipline, excellent communication skills, and the ability to foster collaboration across virtual teams. This is a significant opportunity to influence the operational direction of a growing organization.

Key Responsibilities

• Oversee and direct the daily operations of the business, ensuring maximum efficiency and productivity.
• Develop, implement, and refine operational policies and procedures across all departments.
• Lead and mentor a team of operational professionals, fostering a culture of excellence and continuous improvement.
• Analyze operational data to identify trends, inefficiencies, and opportunities for strategic enhancement.
• Manage operational budgets, forecasting, and resource allocation to achieve financial targets.
• Collaborate with senior management to align operational strategies with overall business objectives.
• Drive key projects related to process improvement, technology implementation, and business expansion.
• Ensure compliance with all relevant industry standards and regulatory requirements.
• Develop and maintain robust reporting mechanisms on operational performance for executive review.
• Champion best practices for remote team collaboration and operational execution.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field.
• Minimum of 9 years of progressive experience in business operations management, with a significant portion in leadership roles.
• Demonstrated success in leading fully remote teams and optimizing operations in a distributed work environment.
• Proven ability to develop and execute strategic operational plans that drive business growth.
• Strong financial acumen, including budgeting, forecasting, and P&L management.
• Exceptional problem-solving, analytical, and decision-making skills.
• Excellent communication, interpersonal, and stakeholder management abilities.
• Proficiency with modern operational management tools and software.
• Ability to adapt to changing business needs and drive successful change initiatives.

Benefits

• Our client offers a competitive salary package, performance-based bonuses, and comprehensive benefits including medical aid and retirement fund contributions.
• As a fully remote position, it offers unparalleled flexibility and work-life balance.
• Opportunities for professional development, including specialized training and executive coaching, are provided.
• This is a unique opportunity to lead operations from Mossel Bay, Western Cape , in a role that offers significant impact and career growth within a supportive and forward-thinking company.