Operations Manager - Full-time

Placements24; LegKraal Gate; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary package and bonuses

Comprehensive health, dental, and year

Vision insurance

Fully remote work arrangement

Retirement savings plan

Employee assistance programs

Regular virtual team-building

Job summary

Placements24 is seeking an experienced Operations Manager to lead its expanding remote operations across South Africa. You will oversee daily activities, drive operational excellence, and partner with cross-functional teams to deliver services and products efficiently.

You will manage a remote staff, implement strategic initiatives, monitor KPIs, and ensure compliance while sustaining a high-performance culture.

Qualifications

• Bachelor's degree in Business Administration or related field; MBA preferred.
• 7+ years in operations management with leadership responsibility.
• Proven experience managing remote or distributed teams.

Responsibilities

• Oversee and manage all aspects of daily operations to ensure efficiency and productivity.
• Develop and implement operational strategies and procedures to meet business objectives.
• Lead, mentor, and manage a remote team of operational staff, fostering a high-performance culture.
• Monitor KPIs and implement corrective actions to improve operational results.
• Manage operational budgets and resource allocation effectively.
• Drive continuous improvement initiatives across all operational functions.
• Ensure compliance with all relevant industry standards and regulations.
• Collaborate with cross-functional teams to align operational activities with company goals.
• Identify and mitigate operational risks, ensuring business continuity.
• Report on operational performance to senior management, providing actionable insights.

Skills

Leadership

Budgeting

Remote team management

Strategic planning

Data analysis

Communication

Education

Bachelor's degree in Business Administration or related

MBA preferred

Tools

ERP software

CRM tools

Job description

About the Role

Our client is seeking an experienced and driven Operations Manager to lead their expanding operations, operating on a fully remote basis. This role is critical for overseeing daily operations, implementing strategic initiatives, and ensuring the efficient delivery of services and products. The Operations Manager will be responsible for managing teams, optimizing processes, and driving performance improvements across various operational functions. The ideal candidate possesses strong leadership qualities, a deep understanding of operational best practices, and a proven ability to manage complex projects and challenges in a remote environment. This is a fantastic opportunity for a seasoned professional to make a significant impact on a growing organization from anywhere within South Africa , with a focus on remote-first collaboration. We are committed to fostering a highly productive and engaging virtual work environment, enabling our team to excel regardless of their physical location. Your expertise in operational management will be key to driving our client's continued success and market leadership.

Key Responsibilities

• Oversee and manage all aspects of daily operations to ensure efficiency and productivity.
• Develop and implement operational strategies and procedures to meet business objectives.
• Lead, mentor, and manage a remote team of operational staff, fostering a high-performance culture.
• Monitor key performance indicators (KPIs) and implement corrective actions to improve operational results.
• Manage operational budgets and resource allocation effectively.
• Drive continuous improvement initiatives across all operational functions.
• Ensure compliance with all relevant industry standards and regulations.
• Collaborate with cross-functional teams to align operational activities with company goals.
• Identify and mitigate operational risks, ensuring business continuity.
• Report on operational performance to senior management, providing actionable insights.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field; MBA preferred.
• Minimum of 7 years of progressive experience in operations management, with significant leadership responsibilities.
• Proven experience managing remote or distributed teams successfully.
• Strong understanding of operational best practices and process improvement methodologies.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional leadership, communication, and interpersonal skills.
• Proficiency in operational management software and collaboration tools.
• Ability to manage budgets and P&L effectively.
• Must be legally authorized to work in South Africa .
• Demonstrated ability to drive change and implement new operational strategies.

Benefits

• Competitive salary package and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and annual leave allowance.
• Opportunities for professional development, training, and career advancement.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Retirement savings plan with company contributions.
• Employee assistance programs and wellness initiatives.
• Access to cutting-edge remote work technology and tools.
• Regular virtual team-building activities and collaborative sessions.
• Annual performance reviews and opportunities for recognition.