Director of Business Operations - Hybrid

Placements24

Mossel Bay

Hybrid

ZAR 1,200,000 - 2,000,000

Full time

24 hours ago

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Benefits offered by this job

Competitive salary

Annual bonus potential

Health coverage

Dental coverage

Vision coverage

Paid time off

Professional development

Hybrid work

Retirement plan

Wellness programs

Relocation support

BI tools access

Job summary

Placements24 in Mossel Bay seeks a Director of Business Operations to drive strategic planning, process improvement, and cross‑functional leadership. This role blends hands‑on execution with high‑level oversight, directing budgets and KPIs while partnering with executives to enable sustainable growth.

You will guide hybrid teams, optimize workflows, and embed data‑driven decision making across the business, delivering efficiency, quality, and risk mitigation in a dynamic Western Cape environment.

Qualifications

Master's degree in Business Administration, Operations Management, or a related field.
8-10 years of progressive experience in business operations with focus on strategy and process improvement.
Experience in hybrid work environments and leading cross‑functional teams.
Proven track record in achieving operational efficiencies and cost savings.
Strong analytical, strategic thinking and problem‑solving skills.
Excellent leadership, communication, and interpersonal abilities.
Proficient in project management methodologies and tools.
Experience managing budgets and financial performance metrics.
Familiarity with Mossel Bay region is a plus.
Ability to work collaboratively in office and remote settings.

Responsibilities

Develop and implement strategic operational plans to support objectives and growth.
Oversee daily operations ensuring efficiency, quality, and compliance.
Lead and mentor cross‑functional teams on projects and initiatives.
Drive process improvement using data‑driven insights and best practices.
Manage KPIs for operational effectiveness and report progress.
Collaborate with finance to manage budgets and optimize resources.
Identify and mitigate operational risks and ensure continuity.
Oversee project management from conception to completion.
Foster a culture of continuous improvement and innovation.
Advise senior leadership on operational matters.

Skills

Strategic leadership

Analytical thinking

Problem solving

Communication

Interpersonal skills

Project management

Budget management

Hybrid work

Team leadership

Education

Master's degree in Business Administration or Operations Management

Tools

Project management tools

Job description

About the Role

Our client is seeking a strategic and results-driven Director of Business Operations to lead and enhance their operational functions from their Mossel Bay location. This pivotal role involves overseeing a broad range of operational activities, including process improvement, strategic planning, project management, and resource allocation, with a hybrid work model providing flexibility. The Director will be responsible for driving efficiency, optimizing workflows, and ensuring the smooth execution of business strategies. You will collaborate closely with executive leadership and department heads to identify opportunities for growth and improvement. The ideal candidate possesses exceptional analytical skills, a strong understanding of business principles, and a proven ability to lead teams and manage complex projects. This is an exciting opportunity to make a significant impact on the operational landscape of a growing company in the Western Cape. We are committed to fostering an innovative and efficient work environment where strategic operational planning is paramount to success. Your leadership will be key in driving sustainable growth and operational excellence for our client.

Key Responsibilities

Develop and implement strategic operational plans to support business objectives and growth.
Oversee daily business operations, ensuring efficiency, quality, and compliance.
Lead and mentor cross-functional teams involved in operational projects and initiatives.
Drive process improvement initiatives using data-driven insights and best practices.
Manage key performance indicators (KPIs) for operational effectiveness and report on progress.
Collaborate with finance to manage operational budgets and optimize resource allocation.
Identify and mitigate operational risks, ensuring business continuity.
Oversee project management for strategic operational initiatives from conception to completion.
Foster a culture of continuous improvement and innovation within operational teams.
Serve as a key advisor to senior leadership on operational matters.

Requirements

Master's degree in Business Administration, Operations Management, or a related field.
Minimum of 8-10 years of progressive experience in business operations management, with a strong focus on strategy and process improvement.
Proven experience in a hybrid work environment, managing teams effectively across different work settings.
Demonstrated success in driving significant operational efficiencies and cost savings.
Excellent analytical, strategic thinking, and problem-solving skills.
Strong leadership, communication, and interpersonal abilities.
Proficiency in project management methodologies and tools.
Experience managing budgets and financial performance metrics.
Familiarity with the business landscape in the Mossel Bay region is a plus.
Ability to work effectively in both collaborative office settings and remotely.

Benefits