Digital E-commerce Specialist & Social Media Coordinator

Placements24; Benoni; On-site; ZAR 83,000 - 138,000; Part time

Benefits offered by this job

Competitive hourly wage

Experience in growing e-commerce

Collaborative work environment

Employee discounts

Job summary

Placements24 in Benoni, Gauteng, is seeking a part-time Digital E-commerce Specialist & Social Media Coordinator to manage the online presence and help drive online sales. You will update the e-commerce site, manage product listings, create social content, publish posts, respond to customers, and assist in campaigns, collaborating with the owner and marketing team.

The role requires independence, creativity, and a strong understanding of retail online behavior, with opportunity to grow as the

Qualifications

• Experience in e-commerce management or social media coordination.
• Proficiency with Shopify or WooCommerce and CMS.
• Experience with social media tools and Canva.
• Basic SEO understanding.
• Strong written and verbal communication.
• Ability to work independently in a small team.
• Based in Benoni or able to commute.

Responsibilities

• Update and maintain the e-commerce site with product descriptions, images, and pricing.
• Manage online inventory and reconcile website with stock.
• Create social content for Facebook, Instagram, etc., including posts and basic graphics.
• Schedule and publish posts according to the content calendar.
• Monitor channels and respond to inquiries in a timely manner.
• Assist in planning and executing social media campaigns and promotions.
• Analyze performance data and provide basic reports.
• Support customer service for online orders and site navigation.
• Stay updated with e-commerce and social media trends for retail.
• Collaborate with owner and marketing team on digital initiatives.

Skills

E-commerce management

Digital marketing

Social media coordination

SEO basics

Content creation

Communication skills

Organizational skills

Independent worker

Brand awareness

Tools

Shopify

WooCommerce

CMS

Canva

Job description

About the Role

Our client, a vibrant boutique retailer located in Benoni, Gauteng , is seeking a Digital E-commerce Specialist & Social Media Coordinator to manage their online presence. This role is perfect for an energetic individual passionate about e-commerce and social media, who enjoys creating engaging content and connecting with customers online. You will be responsible for updating the website, managing product listings, creating social media content, and engaging with our online community. The ideal candidate is detail-oriented, creative, and has a good understanding of how to drive online sales and build brand awareness within the Benoni market.

Key Responsibilities

• Update and maintain the e-commerce website, including product descriptions, images, and pricing.
• Manage online inventory levels and ensure accuracy between the website and physical stock.
• Create engaging content for social media platforms (Facebook, Instagram, etc.), including posts, stories, and basic graphics.
• Schedule and publish social media posts according to the content calendar.
• Monitor social media channels and respond to customer inquiries and comments in a timely and professional manner.
• Assist in planning and executing social media campaigns and promotions.
• Analyze website and social media performance data and provide basic reports.
• Support customer service inquiries related to online orders and website navigation.
• Stay up-to-date with e-commerce and social media trends relevant to the retail industry.
• Collaborate with the owner and marketing team on various digital initiatives.

Requirements

• Previous experience in e-commerce management, digital marketing, or social media coordination is preferred.
• Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and content management systems (CMS).
• Experience with social media management tools and content creation tools (e.g., Canva).
• Basic understanding of SEO principles and online merchandising.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a small team.
• A passion for fashion/retail and understanding of online consumer behavior.
• Must be based in or able to reliably commute to Benoni, Gauteng for this part-time, on-site role.

Benefits

This part-time position offers a competitive hourly wage and the opportunity to gain valuable experience in a growing e-commerce business. You will work closely with the business owner, gaining direct insight into the operations of a retail brand. Enjoy a collaborative and friendly work environment in Benoni . This role provides a great foundation for a career in digital marketing and e-commerce, with opportunities to expand responsibilities as your skills grow. Take advantage of employee discounts on our client's products.