Junior Social Media & E-commerce Assistant

Placements24; Benoni; Hybrid; ZAR 100,000 - 167,000; Full time

Benefits offered by this job

Hybrid work model

Training & mentorship

Career growth opportunities

Job summary

Placements24 in Benoni, Gauteng, is seeking a Junior Social Media & E-commerce Assistant to support the marketing team. This entry-level role offers hands-on experience with content creation, posting, and online sales support.

You will learn best practices in social media marketing, assist with product listings and customer inquiries, and collaborate to grow the company’s online presence. A great fit for a motivated learner.

Qualifications

• A high school diploma or equivalent; related marketing/communications certification is a plus.
• Familiarity with Canva and basic graphic design concepts.
• Strong written and verbal communication skills.
• Willingness to learn and work well in a team.
• Basic knowledge of e-commerce operations is beneficial.

Responsibilities

• Assist in scheduling and publishing social media posts across platforms.
• Help create engaging content, including basic graphic design and copywriting.
• Monitor social media for comments and messages; escalate where needed.
• Support the e-commerce team with product listings, orders, and customer inquiries.
• Assist in tracking performance metrics and compiling reports.
• Research social media trends, competitors, and industry news.
• Help maintain brand consistency across channels.
• Participate in team meetings and contribute ideas for social media and e-commerce initiatives.

Skills

Social media basics

Content creation

Copywriting

Team collaboration

Education

High school diploma or equivalent

Marketing/communications certificate or degree (plus)

Tools

Canva

MS Office/Google Workspace

Job description

About the Role

Our client is seeking an enthusiastic and organized Junior Social Media & E-commerce Assistant to support their dynamic team in Benoni, Gauteng . This entry-level position is ideal for a motivated individual looking to kickstart their career in digital marketing and e-commerce. You will assist in the day-to-day management of social media channels, help create engaging content, and support various e-commerce operations. The role involves learning and applying best practices in social media marketing, content creation, and online sales support. This is a fantastic opportunity to gain hands-on experience in a fast-paced industry and contribute to the company's online growth. You will work closely with experienced marketing professionals, gaining valuable insights and developing essential skills. The successful candidate will be eager to learn, proactive in their approach, and possess excellent communication skills. This role offers a clear path for growth and development within the organization.

Key Responsibilities

• Assist in scheduling and publishing social media posts across various platforms (e.g., Facebook, Instagram, Twitter, LinkedIn).
• Help create engaging content, including basic graphic design, copywriting, and sourcing visuals.
• Monitor social media channels for comments, messages, and mentions, escalating where necessary.
• Support the e-commerce team with product listings, order processing, and customer service inquiries.
• Assist in tracking social media performance metrics and compiling basic reports.
• Conduct research on social media trends, competitor activities, and relevant industry news.
• Help maintain the company's online presence and ensure brand consistency.
• Participate in team meetings and contribute ideas for social media and e-commerce initiatives.

Requirements

• High school diploma or equivalent; a relevant certificate or degree in marketing, communications, or a related field is a plus.
• Basic understanding of major social media platforms and their functionalities.
• Familiarity with content creation tools (e.g., Canva) and basic graphic design principles.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team environment.
• Proactive attitude and willingness to learn new skills.
• Basic knowledge of e-commerce operations is beneficial.
• Proficiency in MS Office Suite or Google Workspace.

Benefits

• Competitive entry-level salary.
• Hybrid work model offering a blend of office and remote work.
• Valuable training and mentorship in social media and e-commerce.
• Opportunity to gain practical experience in Benoni, Gauteng .
• Be part of a supportive and growing team.
• Potential for career advancement within the company.