Despatch Supervisor

Tiger Brands; Germiston; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Tiger Brands is seeking a Dispatch Supervisor to lead shift dispatch operations and uphold high service standards. You will supervise a team, coordinate loading of trucks, manage stock accuracy and ensure timely dispatch of products.

Role requires coordinating with factory supervision, sales reps, and distribution teams, and enforcing compliance with company policies and safety standards while driving continuous improvement in dispatch processes.

Qualifications

• Experience in dispatch and logistics operations.

Responsibilities

• Supervise and manage team and support staff (Clerks, Loaders and Shunters).
• Provide training, guidance and performance evaluations.
• Ensure the efficient and timely dispatch of product.
• Monitor scheduling, route planning and resource allocation on the loaders.
• Maintain accurate recons and dispatch records.
• Respond to emergencies, unexpected delays or disruptions in real-time.

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Dispatch Supervisor is responsible to manage efficient shift dispatch operations and maintaining high service standards. Play a crucial role in ensuring and oversee the smooth shift dispatch operations, manage the team, coordinates loading of trucks, cage transfers to holding cages and personnel efficiently. Drive and maintain Team Connect and Shop floor development system.

• Supervise and manage team and support staff (Clerks, Loaders and Shunters).
• Provide training, guidance and performance evaluations.
• Ensure the efficient and timely dispatch of product.
• Monitor scheduling, route planning as per the order and resource allocation on the loaders.
• Act as a liaison between Factory supervisors, Sales Reps, Distribution Controllers and management.
• Ensure clear communication of ring boards report, truck allocations, changes and emergencies.
• Enforce compliance with Tiger brands policies, BMR, FSSC 22000, EHS and EMS
• Maintain accurate recons and dispatch records.
• Respond to emergencies, unexpected delays or disruptions in real-time.
• Troubleshoot issues with routes, equipment or personnel.
• Overtime Management and TES utilisation.
• Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives.

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.