DISPATCH SUPERVISOR

Staff Unlimited Recruitment; Durban; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Provident Fund Contribution

Job summary

Staff Unlimited Recruitment is seeking a Dispatch Supervisor in Durban to lead long-haul dispatch operations. You will plan, monitor, and optimise loads, ensuring on-time deliveries and accurate system transactions while coordinating with drivers, transporters, and 3PLs.

The role requires supervisory experience, warehouse background, and proficiency with Syspro and MS Office. Forklift licensing and a valid driving licence are advantageous.

Qualifications

• Matric/Grade 12 or equivalent required.
• Minimum 3–5 years warehouse experience.
• Minimum 2–3 years supervisory experience.
• Experience in dispatch, logistics or transport coordination.
• Valid forklift license and driving licence.

Responsibilities

• Oversee daily long-haul dispatch activities from planning to execution.
• Ensure loads are accurately picked, checked and loaded according to dispatch plans.
• Maintain alignment between physical stock, documentation and system transactions.
• Monitor dispatch performance to meet scheduled timelines.
• Coordinate with transporters and 3PL providers to secure vehicles and schedules.
• Maximise vehicle utilisation and ensure compliance with legal load limits.
• Adjust dispatch plans based on operational constraints or delays.
• Communicate with drivers during transit and manage inter-warehouse transfers (SCTs) in Syspro.
• Reconcile system stock vs physical stock before releasing loads.
• Investigate discrepancies and unprocessed SCTs; ensure safety and compliance.

Skills

Logistics planning

Team supervision

Communication

MS Office

Education

Matric / Grade 12

Tools

Syspro

MS Office

Forklift license

Job description

Dispatch Supervisor

Join a dynamic logistics organization in Durban that is seeking a dedicated Dispatch Supervisor to lead and optimise their long-haul dispatch operations. This role is pivotal in ensuring timely deliveries, system accuracy, and safety compliance within a fast-paced environment committed to operational excellence.

Duties:

• Oversee daily long-haul dispatch activities from planning to execution


• Ensure loads are accurately picked, checked, and loaded according to dispatch plans


• Maintain alignment between physical stock, documentation, and system transactions


• Monitor dispatch performance to meet scheduled timelines


• Coordinate with transporters and 3PL providers to secure vehicles and confirm schedules


• Maximise vehicle utilisation and ensure compliance with legal load limits


• Adjust dispatch plans proactively based on operational constraints or delays


• Communicate continuously with drivers during transit


• Manage all inter-warehouse transfers (SCTs) in Syspro, ensuring accuracy and compliance


• Reconcile system stock versus physical stock before releasing loads


• Investigate and resolve discrepancies, duplicate transfers, and unprocessed SCTs


• Ensure hazardous loads are dispatched with valid TREM cards and verify product or SDS details


• Maintain TREM card register, including version control and expiry tracking


• Conduct pre-dispatch compliance checks to mitigate legal or safety risks


• Supervise and develop dispatch storemen, checkers, and support staff


• Collaborate with warehouse, sales, transport, and other relevant departments


• Monitor key reports such as open orders, planned vs actual deliveries, and dispatch accuracy


• Track KPIs including on-time delivery, load accuracy, and dispatch productivity


• Enforce health and safety standards, conduct safety briefings, and promote hazard awareness


• Identify and implement process improvements to reduce costs and enhance service levels


• Support automation and system enhancement initiatives

Requirements:

• Matric / Grade 12.


• Minimum 3–5 years warehouse experience.


• Minimum 2–3 years in a supervisory role.


• Experience in dispatch, logistics, or transport coordination.


• Proficient in MS Office suite.


• Syspro (or similar ERP) experience essential.


• Knowledge of hazardous goods handling (advantageous).


• Valid driver’s license (Code 08).


• Must have a valid Forklift license.

Benefits:

• Provident Fund Contribution