Desert Resort Operations Manager - Upington

Placements24; Upington; On-site; ZAR 720,000 - 1,100,000; Full time

Benefits offered by this job

Medical aid and pension

Subsidised accommodation

Meals on duty

Performance-based bonuses

Job summary

Placements24 is seeking an experienced Resort Operations Manager for a desert resort near Upington, Northern Cape. The role covers day-to-day management of accommodation, F&B, activities, maintenance and guest services to deliver exceptional experiences in a remote setting.

The successful candidate will lead a diverse team, manage budgets, ensure safety and quality, and drive profitability while preserving the unique hospitality offering of the Northern Cape.

Qualifications

• 5–7 years in hotel/resort management, including 3+ years in a managerial role.
• Qualification in Hospitality Management or related field is highly desirable.
• Proven experience leading F&B and accommodation operations.
• Strong budgeting, P&L, and cost-control capabilities.
• Excellent leadership, communication, and interpersonal skills.

Responsibilities

• Oversee all operational departments to maintain high service standards.
• Manage budgets, control costs, and drive revenue for the resort.
• Lead, train, and motivate a diverse resort team.
• Ensure facilities meet safety and quality standards.
• Develop and implement procedures to enhance efficiency.
• Handle guest inquiries and resolve complaints.
• Coordinate interdepartmentally, especially during peak seasons.
• Manage inventory, procurement, and supplier relations.
• Ensure health, safety, and environmental compliance.
• Contribute to strategic planning of resort offerings.

Skills

Leadership

Hospitality Management

Budgeting & Cost Control

Education

Bachelor's in Hospitality Management

Job description

Placements24 is seeking an experienced Resort Operations Manager for a desert resort near Upington, Northern Cape. The role covers day-to-day management of accommodation, F&B, activities, maintenance and guest services to deliver exceptional experiences in a remote setting.

The successful candidate will lead a diverse team, manage budgets, ensure safety and quality, and drive profitability while preserving the unique hospitality offering of the Northern Cape.