Adventure Tourism Operations Lead — Upington

Placements24; Upington; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Discounted travel opportunities

Leadership training

Professional development

Job summary

Placements24 in Upington is seeking an experienced Operations Manager to oversee a diverse range of adventure tours and activities across the Upington region and beyond. You will lead a team of guides and operational staff, coordinate resources, and uphold stringent safety standards to deliver high-quality, memorable experiences for clients.

The role requires strong leadership, exceptional logistical planning, and a passion for outdoor adventure.

Qualifications

• Experience in operations management, preferably in adventure tourism or hospitality.
• Strong risk management, safety procedures, and emergency planning.
• Excellent leadership, team management, and problem-solving skills.
• Proficiency in logistical planning and resource coordination.
• Strong communication and interpersonal skills for staff and external relationships.
• Relevant certifications in adventure activities or first aid are a plus.

Responsibilities

• Oversee day-to-day operations of adventure tours from booking to completion.
• Lead and manage a team of adventure guides ensuring safety and service quality.
• Develop and maintain operational budgets to control costs and maximize profitability.
• Implement comprehensive safety protocols and risk management for all activities.
• Coordinate logistics including transport, equipment, accommodation, and permits.
• Liaise with suppliers, partners, and local authorities for smooth operations.
• Gather customer feedback and implement improvements to enhance the client experience.

Skills

Operations management

Leadership

Logistical planning

Risk management

Safety procedures

Communication

Team management

Problem-solving

Job description

Placements24 in Upington is seeking an experienced Operations Manager to oversee a diverse range of adventure tours and activities across the Upington region and beyond. You will lead a team of guides and operational staff, coordinate resources, and uphold stringent safety standards to deliver high-quality, memorable experiences for clients.

The role requires strong leadership, exceptional logistical planning, and a passion for outdoor adventure.