Position Overview
We are seeking a meticulous, results-driven, and highly organised Debtors Clerk to join our client's busy finance department in Bloemfontein. The successful candidate will be responsible for maintaining accurate customer account records, overseeing receivables, monitoring credit compliance, and ensuring the efficient recovery of outstanding monies owed to the business.
Key Responsibilities
- Accounts Receivable Management: Maintain comprehensive and up-to-date records of all customer accounts, including tracking paid and unpaid accounts.
- Collections & Recovery: Monitor ageing accounts, follow up on overdue balances, and actively recover outstanding payments owed by clients.
- Transaction Processing: Accurately process incoming payments, invoices, and credit notes.
- Reconciliations: Perform regular account reconciliations, allocate transactions, investigate unauthorised deductions, and propose write-offs for irrecoverable receivables where necessary.
- Dispute Resolution: Professionally facilitate and resolve client queries and account disputes.
- Credit Control: Assist in the ongoing creation, updating, and enforcement of robust credit control systems.
- Filing & Administration: Keep a neat, secure, and highly organised filing and digital administration system for all debtors.
- Brand & Professional Standards: Project a polished, professional brand image to all clients and stakeholders while adhering strictly to company standard operating procedures (SOPs).
Requirements & Qualifications
- Education: National Senior Certificate (Matric) or equivalent qualification at NQF Level 4. A formal qualification or diploma in Bookkeeping or Finance will be highly advantageous.
- Experience: A minimum of 3 years of solid, relevant debtors or accounts receivable experience.
- Technical Literacy: Intermediate proficiency in MS Office (MS Excel, MS Word, MS Outlook, and SharePoint) alongside hands-on experience using Pastel accounting software.
- Regulatory Knowledge: Sound understanding of accounts receivable principles, credit management, the National Credit Act, the Consumer Protection Act, and the Protection of Personal Information Act (POPIA).
- Competencies:
- Exceptional communication and interpersonal skills
- Strong planning, organising, and prioritising abilities
- High level of accuracy, attention to detail, and analytical capability
- High integrity, resilience under pressure, and a strong results-orientation
- Valid driver's licence