Debtors Clerk

Boardroom Appointments; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Boardroom Appointments is seeking a Debt Collections Administrator to ensure timeous and accurate recording of invoices, monitor payments, and administer debt collection follow ups on outstanding accounts. This role requires excellent communication in English and Afrikaans, strong time management, and the ability to handle conflict.

MS Office proficiency and 3–5 years of relevant experience are preferred. The position involves daily and monthly reporting to management, maintaining filing

Qualifications

• Excellent verbal and written communication in English and Afrikaans.
• Good time management and ability to prioritise tasks.
• Ability to handle and deal with conflict situations.
• Matric or equivalent qualifications required; tertiary qualification desirable.
• 3-5 years experience in a similar role (Client Service / Debt Collection).

Responsibilities

• Ensure timeous and accurate recording of all invoices, debit, and credit notes.
• Monitor accounts to ensure that payments are received timeously and are up to date.
• Administer Debtors / Debt collection follow up on outstanding accounts.
• Collect overdue monies and flag overdue accounts to relevant staff and management.
• Daily, weekly, and monthly reporting including age analysis, reconciliations, processing.
• Accurate and constant follow up with customers regarding outstanding payments.
• Deal with queries from clients and reconcile customer accounts where necessary.
• Filing and ensuring all documentation sequence is controlled.
• Opening new accounts.
• Daily and monthly reporting to management.

Skills

Communication skills

Time management

Conflict handling

Negotiation skills

Multilingual (English/Afrikaans)

MS Office

Education

Matric or equivalent

Tertiary qualification

Tools

MS Office

Job description

• Ensure timeous and accurate recording of all invoices, debit, and credit notes
• Monitor accounts to ensure that payments are received timeously and are up to date
• Administer Debtors / Debt collection follow up on outstanding accounts
• Collect overdue monies and timeously flag overdue accounts to relevant staff and management
• Daily, weekly, and monthly reporting including age analysis, reconciliations, processing
• Accurate and constant follow up with customers regarding outstanding payments
• Deal with queries from clients and reconcile customer accounts where necessary
• Filing and ensuring all documentation sequence is controlled
• Opening new accounts
• Daily and monthly reporting to management
• Knowledge, Skills, and Experience Required:
• Excellent verbal and written communication in English and Afrikaans
• Good time management skills, with ability to manage self and prioritise tasks
• Ability to handle and deal with conflict situations
• Matric or equivalent qualifications
• Tertiary qualification (desirable but not essential)
• Good working knowledge of MS Office and IT packages
• Impeccable business acumen in both written and verbal communication
• 3-5 years experience in a similar role (Client Service / Debt Collection)
• Previous debt collection experience and techniques advantageous
• Excellent negotiation and communication skills